Brian Vincente | Page 173

Turned out to be unprofessional after all After updating my radio's software/firmware, 2014 G.C. OverLand, which i received from Jeep, problems started. Radio screen was taking longer that us After updating my radio's software/firmware, 2014 G.C. OverLand, which i received from Jeep, problems started. Radio screen was taking longer that usual to boot up, sometimes it didn't at all and I had no A/C (heat was going on full blast with absolutely no control over it). Also navigation was out completely! Took it to the dealer, told me that the radio had to be replaced and I wasn't the only one with those issues, I said ok, thought it would be something like a recall, nobody told me i would have to pay for it for the update that messed up my system, the one Jeep sent me... The gentleman at the parts department told me that it was my fault because I accepted to upgrade the software! Who wouldn't want to upgrade it anyway? You think you'll get new features and stuff and you press OK, just like smartphones and computers! After arguing with him, i finally paid the amount of $108.00 which is the extra warranty deductible and left. The amount didn't bother me, that's why i have the extra warranty on the car, what bothers me is the way I was treated by someone who's there to assist me! I got blamed for the damage, he said that my radio had a problem and it showed with the update! NO MY RADIO WAS WORKING FINE BEFORE!!! Besides that, whoever worked on my car to perform that task, it must've been the first time for him; noticed a minor scratch from something used to remove the trim around the radio and when it was done, trim was left unclipped from the passenger side, I finished it for him! I was so upset that i just wanted to get out of there and didn't called anyone to mention these, probably they would say I did it or something.... I used to trust and like them, not anymore.... Stay away from updates and stuff, always get pictures of your car before leave it for service. More

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Hollywood Everybody at Bayside Jeep Dodhe Chrysler are great.From service to sales Profesional and polite.Allan Fasse and zookeeper Campinola have a great crew Everybody at Bayside Jeep Dodhe Chrysler are great.From service to sales Profesional and polite.Allan Fasse and zookeeper Campinola have a great crew who do a very professional job.Glad I picked this location for my purchase and service. More

by Bobby Hollywood Verified Customer Verified Customer

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Service I brought my vehicle in and you did take care of my initial problem but I did not appreciate the mechanic disconnecting all of my acessories fog light I brought my vehicle in and you did take care of my initial problem but I did not appreciate the mechanic disconnecting all of my acessories fog lights a horns backup camera these components had nothing to do with the Ignition system and we're not wired to Ignition system which I had to pay out of pocket to have re installed More

by AIMEEJUST Verified Customer Verified Customer

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Great Service/ They got it done Great Service, they found out the problem and fix the whole transmission by giving me a new one. They did not fix one part and have me come back. Great Service, they found out the problem and fix the whole transmission by giving me a new one. They did not fix one part and have me come back. More

by LARRY57 Verified Customer Verified Customer

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friendly and helpful Brian was very helpful in explaining the needs of a full check up on the vehicle and what needed to be done,the place was very clean and organize,than Brian was very helpful in explaining the needs of a full check up on the vehicle and what needed to be done,the place was very clean and organize,thanks for your good service..... More

by LEOGARDEN Verified Customer Verified Customer

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Professional When I'm coming back to check my car, I'm trusting you , You are so professional and it's very nice to have a good Service . When I'm coming back to check my car, I'm trusting you , You are so professional and it's very nice to have a good Service . More

by KERENOR6996 Verified Customer Verified Customer

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Pay attention to the forms you sign They will try to rip you off! Went in to fix two issues, agreed to pay a fee if decided not to move forward after diagnostics. Told them I would fix o They will try to rip you off! Went in to fix two issues, agreed to pay a fee if decided not to move forward after diagnostics. Told them I would fix one of those issues but not both and they tried to charge me the diagnostics fee anyway!!! More

by JORGE.VALLE44 Verified Customer Verified Customer

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Same old great service As always it was easy to schedule time, repairs were done properly and as scheduled. I now have about 60K miles and Bayside has performed virtually As always it was easy to schedule time, repairs were done properly and as scheduled. I now have about 60K miles and Bayside has performed virtually all service on my car. Brian - you have to get a better picture. More

by jpostyn Verified Customer Verified Customer

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Great Experience Had a great experience, Brian is an excellent individual and very attentive to the need at hand. The guys that help to take the car also do a great jo Had a great experience, Brian is an excellent individual and very attentive to the need at hand. The guys that help to take the car also do a great job. More

by CONNDAS Verified Customer Verified Customer

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100% satisfied ! Friendly and fast. Less than an hour from start to end.Even parking was OK. And excellent coffee shop across the street. Highly recommend . Less than an hour from start to end.Even parking was OK. And excellent coffee shop across the street. Highly recommend . More

by lumagraphic Verified Customer Verified Customer

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