Brian Truong
Brian Truong at Fletcher Jones Motorcars
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Brian Truong

Finance Manager

Fletcher Jones Motorcars

3300 Jamboree Rd.
Newport Beach, CA 92660

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17 Reviews

I look forward to assisting you with all your Mercedes-Benz needs.

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17 Reviews

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17 Reviews of Brian Truong

August 02, 2023

Dealership Rating
Employee Rating

We leased a c-class and could not be happier. Our sales rep (Ali Mehnia) was wonderful and helped us choosing the right car. More

by smilanchi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ali Mehrina

March 26, 2023

Dealership Rating
Employee Rating

Great Dealership with great staff. Ed Kogan, Kamran Tabesh and Ali Mehrnia were great. Thank you all! More

by wsibra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 30, 2023

Fletcher Jones Motorcars responded

Hi Wsibra! Thank you for your 5 star rating and kind comment! We are thankful for the opportunity to serve you and we look forward to doing so again in the future! All the Best, Alicia Buccola and your Friends & Family at Fletcher Jones Motorcars Guest Experience Manager abuccola@fjmercedes.com

March 07, 2023

Dealership Rating
Employee Rating

I’m really happy this time my car service was great and fast Thank you Mike ash More

by Tiffany
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 09, 2023

Fletcher Jones Motorcars responded

Hi Tiffany , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

January 02, 2023

Dealership Rating
Employee Rating

I have a really great experience from the moment I walked in and the moment I leave the showroom. I worked with Abraham, Josh and Brian, the Salesman Rep, the Delivery & The Finance. Everybody has great atti More

by Sophie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 06, 2023

Fletcher Jones Motorcars responded

Hi Sophie, Thank you kindly for your wonderful review and 5 star rating! Our team was very pleased to read that Abraham, Josh & Brian all went above and beyond to serve you by being transparent, straight-forward and not pushy! We are thankful for the opportunity to serve you and we look forward to doing so for many years to come! Congratulations on your new Mercedes Benz! Enjoy and welcome to the Fletcher Jones family! All the Best, Alicia Buccola and your Friends & Family at Fletcher Jones Motorcars Guest Experience Manager abuccola@fjmercedes.com

April 09, 2022

Dealership Rating
Employee Rating

Great Experience! Very happy with my car and the team at Fletcher Jones was knowledgeable and professional and pleasant to deal with. More

by mkeredditt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Sierra, Reza Mellati

Apr 13, 2022

Fletcher Jones Motorcars responded

Hi Mkeredditt! Thank you for your positive comments and 5 star rating! Our team was happy to read that our staff was pleasant, professional and knowledgeable too! We are grateful for the opportunity to serve you and we look forward to doing so for many years to come! Congratulations on your new Mercedes-Benz! All the Best, Alicia Buccola and your Friends & Family at Fletcher Jones Motorcars Guest Experience Manager abuccola@fjmercedes.com

November 05, 2020

Dealership Rating
Employee Rating

Had the best customer service with Nael in Sales and Brian in finance. They both went over and beyond to ensure we were 100% satisfied with our purchase. We will definitely be back! - Ryan and Kari More

by ktafolla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nael Issa

Nov 06, 2020

Fletcher Jones Motorcars responded

Hello Ryan & Kari, All of us at Fletcher Jones Motorcars are pleased to read that you found Nael, Brian, and our dealership team to be have the best customer service! We take great pride in providing a world class experience and pleased to know you left 100% satisfied! Congratulations on your purchase! All the Best, Alicia Buccola and your Friends & Family at Fletcher Jones Motorcars Guest Experience Manager

June 21, 2020

Dealership Rating
Employee Rating

I was a little surprised to meet a very down-to-earth sales person at a Newport Beach Mercedes Dealership. Leasing a car was never so enjoyable and at lease rates lower than the competitive brand from wh More

by Dave B
Recommend Dealer
Yes

Other Employees Tagged: Nael Issa , Patricia

Jun 22, 2020

Fletcher Jones Motorcars responded

Hi Dave, Thank you for the 5 star rating and welcome to the Fletcher Jones Family! Our team is delighted to assist you with all of your Mercedes-Benz needs. Best, Your Friends and Family at Fletcher Jones Motorcars

March 04, 2020

Dealership Rating
Employee Rating

Max Tohidian A++++++++++++++++++Brian Truong Max Tohidian A++++++++++++++++++ Brian Truong A++++++++++++++++++ Ashley Wada A++++++++++++++++++ No words can express how perfect and excellent More

by joemelajaeavacai
Recommend Dealer
Yes

Other Employees Tagged: Max Tohidian , Wada, Ashley

Mar 06, 2020

Fletcher Jones Motorcars responded

We appreciate your wonderful comments! Earning an A+ with you brought smiles to all of our faces! Thanks again! Regards, Justin Ringel and your Friends & Family at Fletcher Jones Motorcars Guest Relations Manager jringel@fjmercedes.com

August 23, 2019

Dealership Rating
Employee Rating

Excellent service Excellent sales; excellent fiancé My daughter and I were very happy with customer service from the beginning of our car purchase to the very end when More

by Meryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Eldomyaty, Payden Evans , Sam’s assistant

Aug 23, 2019

Fletcher Jones Motorcars responded

Hi Meryl! Thank you for the 5-star rating and for the kind review! Guest satisfaction and customer service are our highest priorities. Our team was thrilled to read that Sam, Payden and Brian all provided you with a friendly, respectful and educational experience! We are very grateful to have earned your business and we look forward to serving you again in the future! Congratulations on BOTH of your new cars! Enjoy every mile! All the Best, Alicia Buccola and your Friends & Family at Fletcher Jones Motorcars Guest Experience Manager abuccola@fjmercedes.com

July 25, 2019

Dealership Rating
Employee Rating

Excellent Service Very happy with the service received from Brian Bang Truong (Finance Manager), Bill Hardy (Sales Consultant) & last but not least Erik Andersen (Produ More

by Andy & Jacqueline M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Gulo, Bill Hardy

Aug 13, 2019

Fletcher Jones Motorcars responded

Hi Andy & Jacqueline! Thank you for taking the time to share your recent experience at Fletcher Jones Motorcars and for the 5 star rating! Guest satisfaction and customer service are our highest priorities, so our team was very pleased to read that Brian Troung, Bill Hardy and Erik Andersen all went above & beyond and were courteous, friendly, knowledgeable and professional! We are grateful for your business and for the recommendations and we look forward to serving you and your family & friends for many years to come! Congratulations on your new Mercedes! Enjoy every mile! All the Best, Alicia Buccola and your Friends & Family at Fletcher Jones Motorcars Guest Experience Manager abuccola@fjmercedes.com

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