Brian Thomas
Brian Thomas at Westbury Jeep Chrysler Dodge RAM SRT
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Brian Thomas

Sales Manager

Westbury Jeep Chrysler Dodge RAM SRT

100 Jericho Turnpike
Jericho, NY 11753

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10 Reviews
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10 Reviews

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10 Reviews of Brian Thomas

April 07, 2019

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Employee Rating

Brian Thomas says MY JOB IS TO GET YOU IN HERE*No sale here* Completed credit app & called Brian to discuss purchase price. Told me he can't talk price or financing because it CHANGES EVERYDAY! I asked him what More

by acoakley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Alison Schilling

Apr 09, 2019

Westbury Jeep Chrysler Dodge RAM SRT responded

Hello Aisha, Thank you for taking the time to write a review. I'm sorry you feel that things were not handled properly last month when you called us. You had spoke with Brian who is new to our phone & internet sales department and is not privy to the same information that our sales associates and sales managers have. Brian Thomas who you incorrectly tagged in your review is a Sales Manager in our showroom and not the same person you spoke with. I thought after our conversation last month, you had some clarity as to exactly why we could not quote you interest rates over the phone, and how incentives change monthly with the manufacturer. Considering that you were not looking to purchase the vehicle for two months, it's impossible for us to know what incentives and promotional rates the manufacturer is going to have at that time. While it's great to submit your credit information online to get pre-approved, we cannot discuss credit over the phone for your own security. Identity theft and fraud is a common occurrence and we do not want any of our customers to fall victim to this. Also, credit approvals are only good for 30 days so it is best to submit your application only when you are ready to move forward with a purchase, as to not damage your credit with multiple inquiries. Our calls here are recorded and I did listen to your conversation with Brian and his supervisor and used it as a training tool to help him in the future better explain what I explained to you. Here at Westbury Jeep, we aim to satisfy all of our customers and pride ourselves on good business practices. Again, my apologies for your initial conversation and I did try my best to assist you with your purchase. I am happy that you did find something closer to you upstate and we wish you all the best with your new vehicle. Regards, Alison Schilling Sales Manager Westbury Jeep Chrysler Dodge RAM 516-997-3900 aschilling@westburyjeep.com

September 20, 2018

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Employee Rating

2018 Ram 1500 Quad Cab Express4X4 Love my new truck, I got an amazing deal with the monthly payments. The sales team and the finance manager did their best to get the deal that I was l More

by colombianodny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Ganga, Alexandra Sprance

September 06, 2018

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Employee Rating

It was great!! Great dealership, the staff is very professional , friendly and helpful in making the right choice. I would certainly recommend this dealership to fri More

by sjamna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 27, 2018

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Employee Rating

Quick and easy purchase In less than 2 days I had my new vehicle! Mr. Thomas was very knowledgeable, easygoing and a pleasure to work with. At no time did I feel pressured or More

by aurel58726
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Ganga

July 04, 2018

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Employee Rating

Excellent and professional sales I highly recommend seeing Brian Thomas in sales. He gave me a great price on my 2018 Jeep Trackhawk. He was very professional and knowledgeable about More

by FrankM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Quattalaro

June 26, 2018

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Employee Rating

Happy customer I've always disliked buying a new car and haggling with the salesmen. I was pleasantly surprised that my experience at Westbury Jeep was stress free. More

by ej52
Recommend Dealer
Yes

Other Employees Tagged: Mike Quattalaro

February 15, 2018

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Employee Rating

Helpful and Friendly I stopped by looking for a new Jeep Wrangler, Brian was great to deal with, extremely knowledgeable about every detail of the Jeep and took his time t More

by JM087
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sol Park

October 05, 2017

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Employee Rating

Salesman Brian waa excellent Brian was very knowledgeable in the truck I purchased, it is nice to feel comfortable with a salesman. Thank you Brian for your excellence and profes More

by Costantino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 16, 2017

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Employee Rating

Easy Car Buying I find the entire staff very friendly and helpful from the sales staff to the mangers, business mangers and the service staff. This is my second car f More

by rjenkins6848
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amy Galarza, Wayne Dunbar

February 14, 2017

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Employee Rating

Best salesperson / dealership Westbury Jeep exceeded all of my needs. Brian Thomas, the salesperson, was kind, honest, and extremely helpful. He provided the utmost service and ens More

by JGinzberg67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

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