Brian Snowden

Top shelf service and beyond professional. It’s just the pricing that keeps this from being a perfect score. Higher pricing is expected at dealerships. But pricing here seems a bit excessive. It’s just the pricing that keeps this from being a perfect score. Higher pricing is expected at dealerships. But pricing here seems a bit excessive. More

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We had service on a car a few weeks ago and we were so satisfied with the level of service we received. Our technicians did a great job. The service manager Brian was extremely professional and very knowl satisfied with the level of service we received. Our technicians did a great job. The service manager Brian was extremely professional and very knowledgeable. Great customer service. More

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Very kind and knowledgeable professionals. They explained what my car needed in detail for me. They explained what my car needed in detail for me. More

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I recently moved from Tucson, Az to the Cleveland, Ohionarea and ran into car troubles with my 2019 Kia Forte. Co workers at UH Lake West suggested Ken Ganley Kia. I was expecting the worse since the Ohionarea and ran into car troubles with my 2019 Kia Forte. Co workers at UH Lake West suggested Ken Ganley Kia. I was expecting the worse since the engine light was on, sporadically cutting off and idling rough. The service department, specifically Mick was very professional, through and quick to detect the problem..The cost as much less than i thought and I was giving a rundown of what I need to get worked on in the near future. So Proud of them. Definitely my spot for all my auto repairs andto recommend service. More

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Worked with Brian to ensure a few minor errors were all worked out. He was extremely responsive and made himself available every step of the way. worked out. He was extremely responsive and made himself available every step of the way. More

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Everyone was really nice and they did a great job on my oil change and I didn’t have to wait that long oil change and I didn’t have to wait that long More

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You want be disappointed. All so kind and friendly.Outstanding customer service.Always our to go to.Thank you all. All so kind and friendly.Outstanding customer service.Always our to go to.Thank you all. More

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Very pleasant. On time. Keep us updated. No repairs done without our knowledge first. Will return On time. Keep us updated. No repairs done without our knowledge first. Will return More

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We drove an hour and a half to talk to them. Ashley set up everything. She text and called us to see what we had in mind. We then talked to Simon. He worked hard to get what we needed out of our Ashley set up everything. She text and called us to see what we had in mind. We then talked to Simon. He worked hard to get what we needed out of our trade in. He went over everything on the new car in and out. The manager stopped by and said he would do his best to meet our needs. The dealership was clean and staff friendly. More

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Fast prompt service appointments. Recommend this dealer for their sales and service accommodations Always willing to meet your needs Recommend this dealer for their sales and service accommodations Always willing to meet your needs More

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