Brian Seely
Brian Seely at Sulphur Springs Chrysler Dodge Jeep RAM

Brian Seely

Sales Manager

Sulphur Springs Chrysler Dodge Jeep RAM

1505 Industrial Dr W
Sulphur Springs, TX 75482

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rated
12 Reviews
not yet
rated

12 Reviews

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Dealership Experience

8 yrs, 3 mos

Industry Experience

28 yrs, 11 mos

Specialties & Trainings

sales, service, and parts

12 Reviews of Brian Seely

November 16, 2024

Dealership Rating
Employee Rating

Very professional in the service, and sales. Everyone was caring and made me feeling comfortable. Will recommend them to everyone More

by Cathy Boboescu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 13, 2024

Sulphur Springs Chrysler Dodge Jeep RAM responded

Thank you so much for choosing us and for leaving us such an awesome review! We appreciate the recommendations so much! Please let us know if you need anything and we hope to see you again soon!

September 16, 2023

Dealership Rating
Employee Rating

Buying a car from Kyle was the absolute best car buying experience I could possibly have had. I will refer all my friends and family to this dealership. They genuinely care about their customers and have a More

by Lukybar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Nottingham, Shawn Battreall , Kyle Barclay, Mark Holcomb

Sep 18, 2023

Sulphur Springs Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to leave us such an awesome review!! I will pass this along to the team! We appreciate your business and hope to see you again in the future!

April 15, 2022

Dealership Rating
Employee Rating

Purchased a new to us truck today from Ryan Harrison and he was wonderful! Was very helpful, kind, easy to talk to and made sure we were completely taken care of! Will definitely be back and recommend to ot More

by Brittcollins2066
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Harrison

January 08, 2022

Dealership Rating
Employee Rating

This dealership sold a extended warranty that they didn’t honor. The truck was in the shop for more than a dozen times for the same issue, still under the manufacture warranty. The moment it was under the ex More

by Number 1
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ashley Porter, Scott Nottingham, Shawn Battreall , Bob Boynton

Jan 25, 2022

Sulphur Springs Chrysler Dodge Jeep RAM responded

Sir, I am sorry you are unhappy with the way this has turned out, but there is more to this story that needs to be reported. The truck in question was your truck. You were buying a new truck and your son wanted to buy your existing truck. By doing that, however, you would forfeit the tax savings you would receive for trading the truck in. To help you with the taxes, we agreed to do an "in-and-out" where we count the truck as a trade so you receive tax credits, and then sell it right back to the buyer of your choosing (we make no profit on in-and-outs. They are done only as a favor to buyers who want the tax credit but want someone they know to have the vehicle). As you indicated in your review, you were completely aware of the issues that the truck had as your son was buying it. We did in fact sell you a warranty at your request in hopes that the necessary repairs would be covered. The warranty company would not cover pre-existing issues, however. We have processed your refund for the warranty.

Jan 25, 2022

Number 1 responded

So I am the “son” who you are talking about in your response. I am the current owner of the truck. When I purchased the truck, it had no pre-existing issues when I purchased it. I had taken the truck in multiple times before, and the service team was not able to definitively find an issue. It was multiple different issues within weeks of each other and there was no improvement to the truck performance or care after leaving the dealership. Speaking on the part of the warranty, I was offered (I did not request personally) a warranty by Sulphur Springs Dodge. I believe that if it is offered by the dealership then it is up to the dealership to confirm that there are no previous issues before offering a warranty that they later plan on not honoring. It was lazy on Sulphur Springs Dodge’s end for not checking before offering a service. Instead, they later revoked their offer because it was found out to have issues. And these issues can not be proved by Sulphur Springs Dodge due to their lack of investigation and documentation before offering the warranty.

September 23, 2021

Dealership Rating
Employee Rating

Purchased 2 vehicles and each time everyone was fantastic! Cole was very helpful and exceeded our expectations! More

by candes_121
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Porter, Scott Nottingham, Shawn Battreall , Bob Boynton

August 31, 2021

Dealership Rating
Employee Rating

Great dealership good people to work with everybody in every department ready to help with anything you need from bottle water to a new car More

by Txdld
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Porter, Scott Nottingham, Shawn Battreall , Bob Boynton

April 18, 2021

Dealership Rating
Employee Rating

They were very easy to deal with. Sales rep. was super nice and tried everything possible she could do. Thank y’all very much and will be happy to come see y’all again soon thanks More

by Robertlynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Porter, Scott Nottingham, Shawn Battreall , Bob Boynton, Jeremy Hampton, Johnene McLarry, Jeremy Price, Duane Stailey, Karen Tittle

June 13, 2020

Dealership Rating
Employee Rating

This was the easiest auto buy I ever did. Everyone was so friendly and helpful. We drove 5 hours to get there and it was well worth the ride. I felt at ease and we are now Ram 1500 owners. I want to thank ou More

by Cmathernejr
Recommend Dealer
Yes

Other Employees Tagged: Ashley Porter, Scott Nottingham, Shawn Battreall , Bob Boynton, Jeremy Hampton, Johnene McLarry, Jeremy Price, Duane Stailey, Karen Tittle, Moriah 5 stars and George 5 stars

June 08, 2020

Dealership Rating
Employee Rating

Hands down—the easiest car buying experience I’ve ever had! Communicated through text/email, got more for my trade-in and my car was delivered to my door step! More

by lee_holmes_88
Recommend Dealer
Yes

March 15, 2020

Dealership Rating
Employee Rating

Great experience! Our buying experience was easy. Brian was very helpful and informative. He also, per our request, finished the deal quickly. I would definitely buy More

by Ltiller65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
1

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