Brian Schlegel
Brian Schlegel at Hubert Vester Chevrolet
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Brian Schlegel

Service Advisor

Hubert Vester Chevrolet

3717 Raleigh Road Parkway West
Wilson, NC 27896

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4.6
236 Reviews

Dealership Experience

3 yrs, 4 mos

Languages Spoken

English English

4.6

236 Reviews

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236 Reviews of Brian Schlegel

November 21, 2024

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Employee Rating

It was over priced after telling them I just bought a battery few months ago for them to tell me my battery was dead More

by CODIVA104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carly Fulghum

November 16, 2024

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Hubert Vester did NOTHING to to help us with the problems we had with our car. Found damage they refuse to repair when we picked it up after having to keep it over 60 days waiting for parts and repair. They More

by SUNSHINE42168
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 20, 2024

Hubert Vester Chevrolet responded

Thank you for your candid feedback. We are sorry that you have been left with such negative feelings about your interactions with us and want to try and resolve your concerns. However, we need some clarification on those concerns to be addressed. Please contact our Service Manager, Danny Meacomes, at your earliest convenience. You may reach him at (252) 291-2111, ext. 1201 or dmeacomes@hvautogroup.com. We appreciate your business and your understanding. Lisa Owens Customer Relations Manager

November 16, 2024

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The environment is warm and inviting. Everyone has a delightful attitude. The staff made sure I was comfortable and asked if I needed anything while waiting for my car to be serviced. More

by LEANNE0619
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Johnny (JJ) Kent, Amanda Joyner

Nov 20, 2024

Hubert Vester Chevrolet responded

We are pleased to hear that your recent visit was so positive. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our customers. Thank you for your feedback and we look forward to serving you again. Lisa Owens Customer Relations Manager.

November 14, 2024

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Clean friendly environment with a great team. Everyone well connected and knowledgeable. Kept me up to date with my automobile. More

by CSXDAVEO
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Recommend Dealer
Yes

Other Employees Tagged: Chris Belty, Brittany Moore

Nov 14, 2024

Hubert Vester Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Thank you for your positive feedback about your recent visit. Please come see us for any future needs. Lisa Owens Customer Relations Manager

November 09, 2024

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Love the personal attention given by everyone. Thank you for the great experience with your dealership. More

by madukes_ellis
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Taylor Whitley, Jennifer Fields

Nov 14, 2024

Hubert Vester Chevrolet responded

Thank you for recognizing several members of our Service team. Each customer's circumstances are different and we are committed to creating an exceptional and individualized experience for each one. We appreciate your praise and hope to assist you in the future. Lisa Owens Customer Relations Manager

November 08, 2024

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Brian showed exceptional customer service skills and was dedicated to taking care of my vehicle. He treated me with respect and prided himself in taking the highest quality care of my vehicle possible. Outs More

by MRANDOLPH0
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Recommend Dealer
Yes

Other Employees Tagged: Jennifer Fields

Nov 14, 2024

Hubert Vester Chevrolet responded

Brian is a strong member of our Service team, adept at delivering an excellent experience for our customers. Thank you for your kind words and for recognizing his skills. We appreciate your recommendation and look forward to serving you again. Lisa Owens Customer Relations Manager

November 07, 2024

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I received great service and in a promptly manner. I was kept up to date throughout the entire process. Really appreciative of the team! More

by Dickersonb95
Service Price Transparency
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Recommend Dealer
Yes
Nov 14, 2024

Hubert Vester Chevrolet responded

Communication is key to our success! Thank you for recognizing Brian and our strong Service team. We strive to perform the needed work quickly and to your satisfaction, and it sounds like we achieved our goal during your recent visit. Thank you again for choosing us to take care of you. Lisa Owens Customer Relations Manager

November 06, 2024

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Oil changed and tires rotated, cabin filter cover was not put back on, laying on floor. Second time that has happened. Other than that, it was good. More

by 85BLUEDIME
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Recommend Dealer
Yes
Nov 14, 2024

Hubert Vester Chevrolet responded

Happy to see that your interaction with Brian was so positive. Thank you for bringing the cover placement oversight to our attention. The concern has been addressed. We appreciate your business and look forward to serving you again. Lisa Owens Customer Relations Manager

November 04, 2024

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Friendly staff. They fixed my truck on a short notice. We had to figure out some confusion on GM pricing and conflicting reports on what was wrong with my truck. The More

by Stykky_lips
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Recommend Dealer
Yes

Other Employees Tagged: Brittany Moore

Nov 14, 2024

Hubert Vester Chevrolet responded

I do apologize for any confusion on pricing, but so happy to hear that our Service Manager, Danny Meacomes, stepped in and stepped up to resolve your issue. Thank you for your honest feedback. We appreciate you allowing us the opportunity to gain your trust and your recommendation of our services. Lisa Owens Customer Relations Manager

October 29, 2024

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We purchase the vehicle and have had all kids of issues since. After messaging the sales rep for weeks, I was informed that he no longer works there. We were offered an extended warranty, then finance mess More

by lovesherairman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brandon Nelson, David Nolan , Billy finance, Bobby Parker sales

Oct 29, 2024

Hubert Vester Chevrolet responded

Thank you for your candid feedback. We certainly strive to deliver an exceptional experience to our customers and we apologize for falling short of our goal, which caused both frustration and inconvenience. We understand that we have work to do to regain your trust in us. You have relayed several concerns and it is my understanding that our General Manager, Chris Hicks, has already contacted you and begun the process of addressing them and resolving them. We appreciate you bringing these matters to our attention. We also appreciate your understanding and patience. Congratulations on the upcoming birth of your child! We pray that all goes well with your growing family. Lisa Owens Customer Relations Manager

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