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Brian Schlegel
Brian Schlegel at Hubert Vester Chevrolet
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Brian Schlegel

Service Advisor

Hubert Vester Chevrolet

3717 Raleigh Road Parkway West
Wilson, NC 27896

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4.6
241 Reviews

Dealership Experience

3 yrs, 5 mos

Languages Spoken

English English

4.6

241 Reviews

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241 Reviews of Brian Schlegel

December 19, 2024

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Employee Rating

Work was done and no one even called to let me know what needed to be done or how much it would be. Just called me with a bill without authorization to do the work More

by TMGOLF7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 20, 2024

Hubert Vester Chevrolet responded

We apologize for the confusion over update contacts and authorization. The information should have been confirmed at drop-off and your concern has been addressed. We appreciate your candid feedback and your understanding. Lisa Owens Customer Relations Manager

November 27, 2024

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Employee Rating

My appointment was at 1:30 pm they didn’t send me a test until 2:55 pm service was beginning and i still didn’t leave to around 4:30 pm More

by RICLN264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Johnny (JJ) Kent

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Nov 29, 2024

Hubert Vester Chevrolet responded

Thank you for your candid feedback. We certainly strive to be mindful of our customer's time and I do apologize for the delays you experienced during your recent visit. Our Service Manager, Danny Meacomes, would like to address your concerns directly. Please contact him at your earliest convenience at (252) 291-2111, ext. 1201. Lisa Owens Customer Relations Manager

November 23, 2024

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Employee Rating

I try to support my local Chevy dealer as much as possible but when I got the price doing an oil change versus another location down the street for a lot cheaper I was disappointed. I purchases my la More

by cbarnette49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Fields, Brittany Moore

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Nov 27, 2024

Hubert Vester Chevrolet responded

Mr. Barnette, we truly do appreciate your support of us and local businesses. We strive to stay competitive with our pricing. Our Service Manager, Danny Meacomes, would like to address your concerns and will be reaching out to you. Thank you for your honest feedback. Lisa Owens Customer Relations Manager

November 23, 2024

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Employee Rating

They are always friendly and do a quality job. This is a Great Chevrolet team!! More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Whitley, Brittany Moore

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Nov 27, 2024

Hubert Vester Chevrolet responded

Thank you for taking the time to tell us about your latest visit. Your praise of our Service team members and their efforts means so much to us. We appreciate your business and hope we have the opportunity to serve you again soon. Lisa Owens Customer Relations Manager

November 22, 2024

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Employee Rating

Everything's was great service is always awesome. Everyone are friendly and honest. I enjoy going there to have my car serviced there. More

by BEST.RANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 22, 2024

Hubert Vester Chevrolet responded

Thank you for recognizing Brian Schlegel and his great customer care. Your satisfaction is important to us and we appreciate the positive feedback about your recent experience. Lisa Owens Customer Relations Manager

November 21, 2024

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Employee Rating

It was over priced after telling them I just bought a battery few months ago for them to tell me my battery was dead More

by CODIVA104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carly Fulghum

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Nov 26, 2024

Hubert Vester Chevrolet responded

The situation you describe certainly sounds perplexing and frustrating. Our Service Manager, Danny Meacomes, would like to speak with you and address your concerns directly. Please contact him at your earliest convenience at (252) 291-2111, ext. 1201. We appreciate your patience. Lisa Owens Customer Relations Manager

November 16, 2024

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Employee Rating

Hubert Vester did NOTHING to to help us with the problems we had with our car. Found damage they refuse to repair when we picked it up after having to keep it over 60 days waiting for parts and repair. They More

by SUNSHINE42168
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 20, 2024

Hubert Vester Chevrolet responded

Thank you for your candid feedback. We are sorry that you have been left with such negative feelings about your interactions with us and want to try and resolve your concerns. However, we need some clarification on those concerns to be addressed. Please contact our Service Manager, Danny Meacomes, at your earliest convenience. You may reach him at (252) 291-2111, ext. 1201 or dmeacomes@hvautogroup.com. We appreciate your business and your understanding. Lisa Owens Customer Relations Manager

November 16, 2024

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Employee Rating

The environment is warm and inviting. Everyone has a delightful attitude. The staff made sure I was comfortable and asked if I needed anything while waiting for my car to be serviced. More

by LEANNE0619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnny (JJ) Kent, Amanda Joyner

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Nov 20, 2024

Hubert Vester Chevrolet responded

We are pleased to hear that your recent visit was so positive. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our customers. Thank you for your feedback and we look forward to serving you again. Lisa Owens Customer Relations Manager.

November 14, 2024

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Employee Rating

Clean friendly environment with a great team. Everyone well connected and knowledgeable. Kept me up to date with my automobile. More

by CSXDAVEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Belty, Brittany Moore

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Nov 14, 2024

Hubert Vester Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Thank you for your positive feedback about your recent visit. Please come see us for any future needs. Lisa Owens Customer Relations Manager

November 09, 2024

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Employee Rating

Love the personal attention given by everyone. Thank you for the great experience with your dealership. More

by madukes_ellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Whitley, Jennifer Fields

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Nov 14, 2024

Hubert Vester Chevrolet responded

Thank you for recognizing several members of our Service team. Each customer's circumstances are different and we are committed to creating an exceptional and individualized experience for each one. We appreciate your praise and hope to assist you in the future. Lisa Owens Customer Relations Manager

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