Brian Russ
Brian Russ at Diehl Honda of Massillon
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Brian Russ

Sales

Diehl Honda of Massillon

3910 Lincoln Way E.
Massillon, OH 44646

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4.9
18 Reviews
4.9

18 Reviews

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18 Reviews of Brian Russ

November 01, 2024

Dealership Rating
Employee Rating

Friendly staff who did not pressure you. appropriate pace of conversation when Brian discussed features of the car. More

by douglas196347
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Powell

October 24, 2024

Dealership Rating
Employee Rating

Staff is super friendly and helpful! My service advisor answered all my questions and my car was ready in a timely manner. More

by cosweasey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 19, 2024

Dealership Rating
Employee Rating

Brian was awesome to work with. He listened and helped us get exactly what we were hoping for. We happened to be in a hurrybecause of another engagement and Brian and the finance ma More

by linjaq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: The finance/document guy was helpful and knowledgable.

October 11, 2024

Dealership Rating
Employee Rating

i love the car, although the driver's seat just isn't comfortable. also, i tried reading the manual--got to page 12...small print. watched 23 of the 43 mini videos and have no idea how to use the featu More

by adaircja1
Purchase Time
Recommend Dealer
Yes

October 05, 2024

Dealership Rating
Employee Rating

It was a good first time car buying experience, with minimal pressure an d I really enjoy the car that I picked out. More

by jaydencollins016
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Purchase Time
Finance Experience
Recommend Dealer
Yes

October 03, 2024

Dealership Rating
Employee Rating

MY EXPERIENCE AT THIS DEALER WAS TOP NOTCH. I WAS TREATED WITH KINDNESS AND RESPECT. More

by colleen17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 13, 2024

Dealership Rating
Employee Rating

Other than the cost -very satisfied but what isn’t expensive these days and then don’t like having to write at least 15 words 🥴 More

by martha_wachunas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 26, 2024

Dealership Rating
Employee Rating

Good job, no problems, your new owner seems to be running things smoothly. I don't like surveys! Too many questions! More

by glennroark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 22, 2024

Dealership Rating
Employee Rating

Dave helped me figure out exactly which car I wanted and worked with me on price. More

by alexandria miller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 20, 2024

Dealership Rating
Employee Rating

Great place to have your car serviced. . I feel they are dependable and people I can trust. More

by wandapayne10
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
1

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