Brian Richter
Brian Richter at Suntrup Kia South
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Brian Richter

Service Advisor

Suntrup Kia South

6263 S. Lindbergh Blvd.
St. Louis, MO 63123

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rated
110 Reviews

Dealership Experience

10 yrs, 11 mos

not yet
rated

110 Reviews

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110 Reviews of Brian Richter

September 17, 2024

Dealership Rating
Employee Rating

Moe was very easy to work with and made the sales process very easy. He listened to concerns and answered questions all the way up until finance. He explained all of the vehicles features, and has reached ou More

by niamhedwards9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moe Saad, BJ Bruner

Sep 18, 2024

Suntrup Kia South responded

Thank you for the feedback! We’re delighted to hear Moe made your sales process smooth and followed up on your vehicle. We apologize for the mix-up with the service department and appreciate your patience. We’re committed to improving and look forward to providing you with great experiences in the future!

June 23, 2024

Dealership Rating
Employee Rating

To buy a car from Moe was a delight, he was fun and interesting, attentive and not pushy. I wouldn’t hesitate to send friends and family to him. Suntrup Kia has serviced my previous vehicle since 2016 More

by Sandra G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moe Saad, BJ Bruner

Jul 08, 2024

Suntrup Kia South responded

Thank you, It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you again for choosing Suntrup Kia. We look forward to having you as one of our valued customers for many more years!

December 06, 2023

Dealership Rating
Employee Rating

Seemed like a nice person, but he was misleading and had poor follow up. I already had a poor experience with my kia forte regarding my engine, so I decided to trade it in. The service department say nothin More

by slfields
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dave Chadwick, Aaron Paton, Brandon Rea, Butch Suntrup , Ashlynn Clifford, Dzevad Masinovic, Armando Perez

October 17, 2023

Dealership Rating
Employee Rating

After the recall of lower engine in 2022 my car no longer recognizes when the key fob is in close proximity. Previously, when the key fob was close enough to unlock the car the mirrors would unfold automatic More

by hangyaljames585
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Justin Glaze

January 31, 2022

Dealership Rating
Employee Rating

I have had the WORST experience with the service department. It’s honestly the worst customer service I think I have EVER received from anyone. My car started burning through oil like crazy, so More

by Ashley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Cindy Greiwe , Andy

August 29, 2021

Dealership Rating
Employee Rating

I just wanted to say thank you to Moe Saad who made the sales process very easy and painless. We have purchased our last two cars from Moe. We have purchased our last six cars from the Suntrup family of de More

by F Heinrich
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Moe Saad, Jarrod Rucks, Cindy Greiwe , Dzevad Masinovic, Joe Lim

Aug 30, 2021

Suntrup Kia South responded

Thank you for your feedback! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Suntrup Kia!

August 25, 2021

Dealership Rating
Employee Rating

The catalytic converter was stolen off of my car while it was at Suntrup for service. Suntrup did not take any responsibility or pay for it. More

by Steve Comerford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

August 22, 2021

Dealership Rating
Employee Rating

We bought two Kias in the span of 5 months. The dealer experience was so unlike previous car purchases. The sale guys, James Bullock and Mark Yokhum, we're very helpful and did a great job getting us car More

by smithda
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: BJ Bruner, James Bullock , Julie Hallett, Mark Yochum

Aug 30, 2021

Suntrup Kia South responded

Thank you for your feedback! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Suntrup Kia!

July 28, 2021

Dealership Rating
Employee Rating

I have just purchased my 4th car from Dan! He has always gone out of his way to ensure that I was completely happy with my car and my buying experience. More

by jorispirit
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Chadwick, BJ Bruner, Cindy Greiwe , Dan Mann

Aug 05, 2021

Suntrup Kia South responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 12, 2021

Dealership Rating
Employee Rating

Brian was very helpful as usual. My experience was very pleasant. The complimentary car wash is an added bonus. In and out in less time than anticipated which was great. More

by diannecarlile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 14, 2021

Suntrup Kia South responded

Thank you so much for your 5-star review! As a family-owned business, it is extremely important to us to show our clients that we appreciate their trust and loyalty. So we are glad you enjoy that car wash! We look forward to seeing you pop in for that in the future!

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