Brian Reeves
Brian Reeves at Lester Glenn Chrysler Dodge Jeep RAM FIAT
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Brian Reeves

Sales Manager

Lester Glenn Chrysler Dodge Jeep RAM FIAT

1199 Route 37 W
Toms River, NJ 08755

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4.8
102 Reviews
4.8

102 Reviews

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102 Reviews of Brian Reeves

February 01, 2025

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Employee Rating

Salesman Steve Regan was very personable and professional, he never pressured me to continue with the sales process until all my questions and concerns were addressed. I’m very glad that he wa More

by jackyptrop
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Regan, Zachary Macagnone

Feb 04, 2025

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hey jackyptrop, Thanks for sharing your experience! We’re so glad to hear that Steve was able to make your car-buying experience personable and professional. It's great to know that the financial team also helped address all your questions. We’re thrilled you’re happy with your new Compass! Thanks for recommending us, and we look forward to serving you again in the future! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

January 13, 2025

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After telling me I need a new engine,and then only fixing my truck half assed they kept the money they charged me for something they did which wasn’t the problem,and that was only after I said I would get my More

by PINEYUSA
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Recommend Dealer
No
Jan 27, 2025

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi PINEYUSA, Thanks for sharing your experience, and we sincerely apologize for the frustration you've faced. We understand how important it is to resolve these issues, and we appreciate your patience. We have shared your review with our management team and understand that our Service Director, Bernie, has already spoken to you regarding the situation, and we're here to ensure everything gets properly addressed. Please feel free to reach out if you'd like further assistance, and we'll do our best to make it right. Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

December 05, 2024

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ALWAYs a great experience. ..Tom Allen runs a tight ship and the reslt is a BIB smile on the customer's face! More

by gtfldad
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Recommend Dealer
Yes

November 03, 2024

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As usual, Lester Glenn dosen't disappoint. My sin and I went in to look at a 21 Dodge Challenger for himself, salesman Marty was awesome as was the finance guy, Zak. They explained everything More

by lflora
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Nov 05, 2024

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hey lflora, Thanks for sharing your experience! We're delighted to hear that Marty and Zak provided you and your son with excellent service while looking at the Challenger! It’s wonderful that they took the time to explain everything and help you leave with the vehicle you wanted. We appreciate your kind words and look forward to serving you again in the future! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

September 28, 2024

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Nick was great to work with! He really helped us out with finding the right car! More

by SIB129
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Recommend Dealer
Yes

September 27, 2024

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They lie to you and they make you think you getting a deal. DO Not TRUST THEM More

by Dianejb1961
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Recommend Dealer
No
Sep 30, 2024

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi Diane, Thank you for sharing your experience with us. While we understand and respect your opinion of your experience, we respectfully do not feel that the information you provided in your review(s) is a fair representation of what transpired during your visit. We understand that our team worked hard to assist you during your initial visit and the days that followed after we were made aware that you were unhappy with the deal you completed. Our team offered, on several occasions, the opportunity for you to back out of your deal, as well as several other options involving your new vehicle, as well as the vehicles you traded in. Our team even drove to your residence after we discussed these options further to make the process more convenient for you. We believe in transparency and doing everything we can to assist our customers. We do not believe in pressuring any of our customers to make decisions and provided you with several options during your initial visit, and the days that followed. We are sorry to hear that despite these additional options offered and considerations made to satisfy your experience we fell short in your eyes. Thank you again for taking the time to share your experience with us. Thank you again, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Sep 30, 2024

Dianejb1961 responded

I wanted to returned both cars the days after I got them and you told me that it was already in the system. When I put the reviews on about your dealer that’s when you said you was taking the cars back, finally I brought both cars back. Tim was nice to let me. But as far as the salesmen he was completely nasty to my son and also stuff was stolen from the truck. You are made because I didn’t take down the reviews. I been busy all weekend. You came to my house to make me sign another contract. Your salesman Chris did not explain the hidden fees on a leased. I’m not going back and forth with you. Other customers also feel the same way I do. They will read the reviews in which I should have before I went there. People read the reviews before shopping. Ty

September 02, 2024

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The process was quick and efficient. There was a great amount of inventory to choose from. More

by PMMLEGAL
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Recommend Dealer
Yes

Other Employees Tagged: Marty Stab, Justin Friedland

Sep 04, 2024

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi PMMLEGAL, Thanks for the great feedback! We're glad to hear that you found our process quick and efficient and that our inventory met your needs. We strive to make car buying as smooth as possible and appreciate your kind words! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

July 29, 2024

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The process was smooth and the team was very attentive. I knew what I was looking for and Rich, Brian and Bobby all made the experience positive! More

by joe.felipe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Fox , Richard Datello

Aug 01, 2024

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi joe.felipe, Thank you for the positive feedback! We’re glad to hear that Rich, Brian, and Bobby made your car-buying experience smooth and attentive! It’s great to know you had a positive experience with the team. If you need anything else or have more questions, feel free to reach out. Enjoy your new vehicle! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

July 10, 2024

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Excellent customer service! Make buying a car a breeze! Definitely recommended. Will refer all friends and family! More

by rebeccamuso1017
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 02, 2024

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi rebeccamuso1017, Thank you for the wonderful review! We’re thrilled to hear that your car-buying experience was a breeze! We appreciate your recommendations and look forward to helping your friends and family in the future! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

May 18, 2024

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Was professional, informative, easy going and liked to be there. Listened to me and made the deal work More

by assem10
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Macagnone

May 21, 2024

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi Assem10, Thank you for your review! We're glad to hear that you found our team professional, informative, and easy-going. It's great to know that they listened to you and made the deal work. If you need anything else, feel free to reach out! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

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