Brian Rae | Page 8

Amanda did a great job. The next person, Mr Rua was a disaster.Told Amanda I wasn't sure about delivery. As was waiting for money from my truck.. Probably mid to late next w The next person, Mr Rua was a disaster.Told Amanda I wasn't sure about delivery. As was waiting for money from my truck.. Probably mid to late next week. My first encounter with Mr Rua was about cd's and rates, I didn't know I was in a bank. My next encounter was I told him 5 time not interested in 8 year fix plan . Then I was shown a bill with $2500 added in that I had not agreed to. Then Mr Rua badgered me about when was I going to pickup truck. I really liked car, but not the way I was treaed, More

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Everyone on the staff is very welcoming and extremely helpful and professional. Would absolutely recommend the experience to my closest friends helpful and professional. Would absolutely recommend the experience to my closest friends More

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Excellent service by sales staff, very attuned to my needs, quick and efficient handling of paperwork, and great tutorial about the digital features by a younger member of the team. needs, quick and efficient handling of paperwork, and great tutorial about the digital features by a younger member of the team. More

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Great experience with Michael Decker picking out my CRV Honda. Warm and friendly environment at Mohawk Honda! Honda. Warm and friendly environment at Mohawk Honda! More

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I made an appt to test drive a car and they didn’t bother to check to see if it was sold. Then they offer an alternative car that (after filling out all the paperwork) turns out was already sold. Then they f to check to see if it was sold. Then they offer an alternative car that (after filling out all the paperwork) turns out was already sold. Then they find another car that was more money to sell me. Could be all bad luck but felt like manipulation. Then, the sales manager comes back for 30 seconds throws a bunch of numbers at me and rushes off (no chance to haggle there). I was already there for 3 hours at this point. They kept blaming my wait on a “new system”. Then, when I pick up my car I get the hard sell on a warranty. They never said it was an extra 5 grand! You expect a certain amount of manipulation when buying a car but the whole experience was frustrating. Either way, i would not recommend dealing with them. I was contacted by Lindsey Harden who graciously listened to my whole story and made no excuses for what happened. She took responsibility and I believe that although she cannot change the past- she can use feedback like mine to help others going forward. I’m upping my rating to 3 stars based on her alone and recommend that if you get into a situation like mine- ask for Lindsey. More

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A nice experience all around, from picking a car to taking delivery. All staff were friendly and helpful. taking delivery. All staff were friendly and helpful. More

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Excellent buying experience. Would definitely recommend. We will certainly be back for service. Thanks again. Would definitely recommend. We will certainly be back for service. Thanks again. More

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Everyone we came in contact with at Mohawk Honda were friendly and professional. There was little "High Pressure" sales tactics which was very nice. friendly and professional. There was little "High Pressure" sales tactics which was very nice. More

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My recent purchase was my sixth consecutive one from Mohawk Honda. Each and every time, I have been treated with care and respect from all of the team members. They are truly professionals and place cus Mohawk Honda. Each and every time, I have been treated with care and respect from all of the team members. They are truly professionals and place customer satisfaction and service above all else. They give a great presentation of their products and thoroughly explain the procedures involved in making a purchase in an expeditious manner. A special thanks to the courtesy and professionalism of Tyler Haraden, Brian Rae and Ben Conde and also to the folks working behind the scenes preparing and delivering my car in an immaculate condition. I highly recommend Mohawk Honda to anyone looking for their next car. Thank you to the Mohawk Honda team! More

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The service was great, and everyone was very accommodating. I highly recommend Luis and the team at Mohawk. accommodating. I highly recommend Luis and the team at Mohawk. More

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