Brian Presley
Brian Presley at Lynn Layton Ford

Brian Presley | Page 15

Service Manager

Lynn Layton Ford

3300 U.S. 31
Decatur, AL 35603

4.6
156 Reviews
4.6

156 Reviews

Write a Review

156 Reviews of Brian Presley

June 23, 2023

Dealership Rating
Employee Rating

The service could be improved with a car wash. The Huntsville competitor.offers this service. The service that I received was outstanding. The car was ready before I expected it to be. More

by KEN.INGRAM10
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Joe Miller

June 15, 2023

Dealership Rating
Employee Rating

Have always good service from Lynn Layton Ford. Joe Miller takes care of my vehicles when service is needed. More

by RLOGAN11
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Miller

June 14, 2023

Dealership Rating
Employee Rating

Extremely nice folks. They provided loaner truck and got everything repaired perfect. Will certainly buy from them again. More

by Rnolenjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Miller, Jim Rohr

June 11, 2023

Dealership Rating
Employee Rating

Still waiting for parts for recall issued over a year ago. Had to remind service of a newer recall that resulted in them having to extend service visit to complete. More

by awright3454
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Miller, Jim Rohr

June 08, 2023

Dealership Rating
Employee Rating

Best service department, excellent people, convenient. , honest, fair. I wouldn’t go to any other dealership. More

by TPRESLEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Miller, Jim Rohr

June 30, 2022

Dealership Rating
Employee Rating

Great service and sales staff ! I make the 95 mile drive to do business with Lynn Layton Ford because I know they take care of their customers and truly appreciate your business. More

by Garylynnporter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Miller, Shane Black , Rick Stackhouse

May 11, 2022

Dealership Rating
Employee Rating

The most challenging part of our experience was trying to get someone to answer our phone call when we reached out to check on the status of the truck. We tried several times between our travel back from a More

by hvthompson82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Miller, Jim Rohr

March 01, 2022

Dealership Rating
Employee Rating

I APPRECIATE THE GREAT STAFF WHO VERY RADIDLY ASSIST TO CORRECT ISSUE ON MY TRUCK! thanks! More

by CHELCIE
Customer Service
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Miller, Jim Rohr

August 27, 2021

Dealership Rating
Employee Rating

The sales staff and others are always pleasant to deal with. I recommend them to all my friends. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelly Wimberley, Joe Miller, Jim Rohr , Rick Stackhouse

August 20, 2021

Dealership Rating
Employee Rating

Great reliable service. Friendly professional staff that makes you feel like you are a priority and not just a number. Comfortable waiting room with good coffee. More

by Drhunter1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Miller

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