Brian Presley
Brian Presley at Lynn Layton Ford

Brian Presley

Service Manager

Lynn Layton Ford

3300 U.S. 31
Decatur, AL 35603

4.6
111 Reviews
4.6

111 Reviews

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111 Reviews of Brian Presley

December 08, 2024

Dealership Rating
Employee Rating

I'm would not recommend this dealer ship to no one I'm still waiting on them to resolve an issue it's been 3 weeks still haven't heard anything More

by BURNHAMFRANKIE28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Miller

November 28, 2024

Dealership Rating
Employee Rating

Just needed a quick rotation of my tires and they always come through with a great and timely service. More

by bamarocket65
Recommend Dealer
Yes

Other Employees Tagged: Joe Miller, Jim Rohr

November 20, 2024

Dealership Rating
Employee Rating

Made an appointment but apparently that doesn’t matter. Dissatisfied with the service received this visit. As a matter of fact, my primary reason for taking my car in for service is still unresolved. More

by DRDGRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Miller, Jim Rohr

November 02, 2024

Dealership Rating
Employee Rating

Everything went well as always. . Lynn Layton Ford service fixed the issue and got me back on the road More

by RICKY.DRAKE14
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Joe Miller

October 27, 2024

Dealership Rating
Employee Rating

The service was great. Glen and his team was able to fix my problem and they always provide me with quality service. More

by azriel.stovall
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Miller, Jim Rohr

October 24, 2024

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Employee Rating

Bad customer relations on warranty vehicles and just crooked people to deal with the service and repair warranty on used vehicles is just a bucket of lines More

by larrycopeland02
Service Price Transparency
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Service Communication
Recommend Dealer
No

October 24, 2024

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Employee Rating

My friend Jay thatch bought a vehicle there and paid for the warranty and the warranty isn't worth the paper it's written on. The salesmen and managers lied to him and he is a disabled man. Soon after he bo More

by larrycopeland02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

October 12, 2024

Dealership Rating
Employee Rating

Joe is a really friendly service advisor who is great at his job & is very helpful. More

by SMILE63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Miller , Glen Smith

September 27, 2024

Dealership Rating
Employee Rating

Horrible experience with a Warranty job. Very displeased with the whole situation. 21’ f-150 died in left lane of interstate with my family, to after 3 weeks my truck was at the dealership More

by ryan.stutts86
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Glen

September 08, 2024

Dealership Rating
Employee Rating

I made an appointment to have my 2018 f 150 lariat fixed, there was a leak from the moon roof. I was told they get to it the next day. The next day they didn't call. I waited to the next day and was told it More

by UA377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Miller, Jim Rohr

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