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Brian Plauman

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Brian Plauman

Sales Manager

Suburban Chrysler Dodge Jeep Ram of Farmington Hills

38123 W 10 Mile Rd
Farmington Hills, MI 48335

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1 Review

Overview Reviews (1) Inventory (487)

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2 yrs, 6 mos

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1 Review

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1 Review of Brian Plauman

March 07, 2025

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Kory Johnson sold my daughter a 2015 Ford Focus and she was so happy! Less than 1500 miles and 2 1/2 months later it needs over $6000 in repairs. It makes you wonder what is actually inspected on a use was so happy! Less than 1500 miles and 2 1/2 months later it needs over $6000 in repairs. It makes you wonder what is actually inspected on a used car before it is resold. I spoke to Kory's manager (Brian Plauman) who said "his hands were tied". What happened to "Do the right thing". At a minimum they could have discounted the labor to repair. So disappointed! More

by jaysparish

Recommend Dealer

Other Employees Tagged: Michael Burton , Kory Johnson, Brian Plauman

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Mar 10, 2025 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for sharing your experience with us. I'm truly sorry to hear about your daughter's experience with the Ford Focus. We strive for transparency and quality in our vehicles, so this feedback is concerning. I would like to assist further and see what we can do here; please reach out when you have a moment. Thank you, Robert Love - General Sales Manager - robertlove@suburbancollection.com

Dealership Inventory (487 Vehicles)

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2023 Lincoln Corsair | used

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2026 Ram 1500 | new

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2026 Ram 1500

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Brian Plauman

Sales Manager

Suburban Chrysler Dodge Jeep Ram of Farmington Hills

1 Review of Brian Plauman

Dealership Inventory (487 Vehicles)

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