Brian Pahnke

Brian was awesome. No pressure and any concerns were addressed quickly. Service handled the only issue quickly as well. No pressure and any concerns were addressed quickly. Service handled the only issue quickly as well. More

by captinjames Verified Customer Verified Customer

Report | Print

Brian made everything fast and easy. Vehicle is in prestigious condition! Thanks Brian! I bought a truck from them in 2017 and that was easy also Vehicle is in prestigious condition! Thanks Brian! I bought a truck from them in 2017 and that was easy also More

by cadillacboss1 Verified Customer Verified Customer

Report | Print

Very friendly answered my questions. answered my calls in a timely manner.would recommend them answered my calls in a timely manner.would recommend them More

by brianschraa123 Verified Customer Verified Customer

Report | Print

Very professional and no nonsense. He was friendly and knowledgeable on the truck I wanted to buy. He was friendly and knowledgeable on the truck I wanted to buy. More

by Lucascorsi Verified Customer Verified Customer

Report | Print

Lack of communication between the two salesman that were trying to help me purchasing. I want to pick up my truck on a certain day, and it was never even detailed, washed, there was salt all over the floor trying to help me purchasing. I want to pick up my truck on a certain day, and it was never even detailed, washed, there was salt all over the floor mats, I was not notified about damage to the front end of the vehicle. Needless to say I did not pick that truck and I drove over 2 1/2 hours away thinking that truck was ready for me. I did ultimately calm down and one of the salesman got me into another truck two weeks later, but if I had not been patient, you guys would’ve lost a repeat customer More

by klaverslawncare Verified Customer Verified Customer

Report | Print

I drove 4 hours to purchase my Bronco from Lenz. I had test driven a couple in the past few years and knew the exact model and trim I wanted. Overall, Lenz, was easy to work with. Disappointme I had test driven a couple in the past few years and knew the exact model and trim I wanted. Overall, Lenz, was easy to work with. Disappointment came: (1) I brought concerns to the dealer after my test drive letting them know a low windshield washer fluid light had come on, and that my coolant level was well below the minimum (2) chip in windshield that was not previously disclosed Unfortunately, I was told nothing could be done about the windshield because it had already been repaired once… and they said they “filled” the fluids. To be fair, we did negotiate money off for the windshield. I now, no longer trust anything they say. Within minutes of signing my paperwork and leaving the dealership, the low fluid light came back on. I was already started on my way home and honestly didn’t want to deal with the xx again. When I got home, I ended up filling the windshield washer fluid with an entire gallon, and had to top off the coolant. I now have an appt at a local Ford dealer to look at the continued leak in my windshield washer system. Additionally, I noticed the tires were way over-inflated on the passenger side. These are small things, yes; however it makes me wonder what other simple corners were cut just to make a deal. Do yourself a favor - take that inspection list and go over each and every item that you can before you make your purchase. Also - major kudos to Mike B (I was not his client) who took the time to tell me all about the Ford Pass, connecting my car to all of the technology, and spoke to me for quite some time about my new Bronco and genuinely seemed excited about my purchase. He spoke to me with respect and honor, and didn’t try to speak down to me or over me. I have to wonder how different my purchasing experience would be had I worked with him. More

by rjm-82 Verified Customer Verified Customer

Report | Print

Easy process took care of everything needed in a timely fashion. Everyone was professional throughout the buying process fashion. Everyone was professional throughout the buying process More

by mthun Verified Customer Verified Customer

Report | Print

Great people to deal with, transparent no hidden fees just straight up good deals. Probably will contact them in the future for a newer pick up. just straight up good deals. Probably will contact them in the future for a newer pick up. More

by colklinke Verified Customer Verified Customer

Report | Print

Staff is great. I love that they are not pushy. Brian answered all of our questions. If he didn't know the answer he seeked out the answer. This is our 3rd veh I love that they are not pushy. Brian answered all of our questions. If he didn't know the answer he seeked out the answer. This is our 3rd vehicle from Lenz. More

by ami.micoley Verified Customer Verified Customer

Report | Print

First time we used you. We found a specific truck we were looking for. The price was good. There were 3 software recalls on the truck. I thought they should have been de We found a specific truck we were looking for. The price was good. There were 3 software recalls on the truck. I thought they should have been dealt with by Lenz. The under belly corrosion was not done timely. Cost of non quality hits all companies. More

by tod3344 Verified Customer Verified Customer

Report | Print