Brian Morales
Brian Morales at Ocean Mazda

Brian Morales

Service Manager

Ocean Mazda

9675 NW 12th St
Miami, FL 33172

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36 Reviews
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36 Reviews

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36 Reviews of Brian Morales

July 23, 2025

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I recently purchase a 2023 Mazda CX-50 from Ocean Mazda Doral. I want to take a moment to share my experience. I got a call from Felipe Salcedo while I was in another car dealer. He was so kind to work on More

by Otis Royo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 23, 2025

Ocean Mazda responded

Hi Otis, we appreciate your thoughtful and detailed review. It’s clear you know what good service looks like, and hearing this from a fellow salesperson means a lot. Felipe and Edy will be glad to know their professionalism and care made a strong impression. We’re glad the CX-50 was the right fit and that the process felt smooth and pressure-free. Thanks again for the recommendation—enjoy your new Mazda, and we're always here whenever you need us.

May 23, 2024

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The worst experience ever with my cx 90 and the service department in ocean Mazda More

by Rigelmendoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 23, 2024

Ocean Mazda responded

Hello, Rigelmendoza. Thanks for your review and for bringing this to our attention. I am sorry that your recent experience did not meet your expectations and welcome the opportunity to do whatever I can to facilitate the resolution of the concerns you included in your review. Please contact me either by phone or email at your convenience. I look forward to speaking with you. Bernie Chiong Bchiong@oceanautomotivegroup.com

February 25, 2022

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Brian Morales was an excellent service manager. The service advisor that I had was unavailable and he stepped right in to make sure my service visit ran smoothly. I took my Mazda 6 there for rout More

by neilcyou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 09, 2021

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Alex has worked on my car for the past 17 years and is a great asset to the Ocean Mazda Service Department. He is extremely knowledgeable and and very trustworthy. I hope he continues to service my vehicle More

by tomr33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexander Rivas , Angel Pelaez

February 19, 2020

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Service at Ocean Mazda has improved tremendously. The service manager Brian Morales came out and greeted me and check to see if everything was good. Angel Pelaez attended me quickly and call me when the More

by ALELUCIACRUZ
Recommend Dealer
Yes

Other Employees Tagged: Angel Pelaez

February 11, 2020

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Employee Rating

The whole experience was perfect ! Brian Morales and his team made me feel relaxed and cared . Everybody was really helpful and polite ! 100% satisfied ! God bless you and keep up the great work !! More

by Walkiria Pinheiro
Recommend Dealer
Yes

Other Employees Tagged: Joey Tejada

February 05, 2020

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Excellent Customer Service Excellent service provided. The customer service was great. very friendly. We appreciate the updates about the maintenance of our vehicle until was re More

by mazda305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 04, 2020

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Extremely satisfied with the repair of my car. Excellent customer service but everything starts by the person who is in charge. Highly recommended. Staff seems to be happy. More

by MGBARRANTES
Recommend Dealer
Yes

Other Employees Tagged: Angel Pelaez

February 03, 2020

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Its lit Thank you to Joey Tejeda and Adrian for always making me feel like a valued customer. I had a busted headlight that I needed to order. Joey pointed me More

by GUSTAVOARODRIGUEZ92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Tejeda, Adrian

February 03, 2020

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Employee Rating

Great staff. Everybody I’ve dealt with at Ocean Mazda has been very polite friendly and always a smile, it’s been a pleasure to do business with this company. More

by SVOLT1
Recommend Dealer
Yes

Other Employees Tagged: Jose Fuentes, Joey in service is great!!

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