Brian McCoy
Brian McCoy at Mercedes-Benz of Princeton
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Brian McCoy

Asst. Service Manager

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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4.8
315 Reviews
4.8

315 Reviews

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315 Reviews of Brian McCoy

January 15, 2025

Dealership Rating
Employee Rating

Great salesperson! Great communication and follow-up. My wife and I have been working with and purchasing Mercedes autos from Doug Greces since 1987! We are loyal to More

by Jeffrey.boyarsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 07, 2025

Dealership Rating
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Great service. Brian McCoy is the best. Brain makes my life easier. Always a pleasure working with Brian. More

by kmon091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Mercedes-Benz of Princeton responded

Thank you for your positive 5 Star review, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 06, 2025

Dealership Rating
Employee Rating

Great service I’m very satisfied with the attention I was given by one of the agents at service department More

by luiswillon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 05, 2025

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Excellent service - knowledgeable and skilled professionals who make an effort to care about their customers. Brian and colleagues handled service in an efficient / timely manner. More

by MikeM
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Mercedes-Benz of Princeton responded

Thank you for your exceptional review! We are honored to have you as part of the Mercedes-Benz of Princeton family. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 03, 2025

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Employee Rating

Brian is the best! He is always looking out for my best interest when I bring my car in for service. Due to his diligent service, I will be buying another car from this More

by cjpechota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 21, 2024

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Employee Rating

Great service experience. Great service experience Great service experience Great service experience Great service experience More

by aak732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2024

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 20, 2024

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Employee Rating

Generally good service, service advisor was attentive and answered any questions I had. Overall a great experience, More

by jamccarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2024

Mercedes-Benz of Princeton responded

Thank you for your stellar review for Brian and our Service Team! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 08, 2024

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Employee Rating

I feel that my service was completed in a very timely, professional, and correct manner. I am always satisfied with Mercedes-Benz of Princeton More

by stardeck1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Mercedes-Benz of Princeton responded

Thank you for the lovely review for our Service Team! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 29, 2024

Dealership Rating
Employee Rating

Brian and the team as always are professional, thorough, and get the job done! They are never trying to upsell - and provide a balanced recommendation for what is required, or nice to have. More

by SD
Recommend Dealer
Yes
Dec 02, 2024

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 08, 2024

Dealership Rating
Employee Rating

Brian was very professional and friendly while he worked on our car issues. He provided a loner car and helped us. He communicated the issues and the fixes needed appropriately. More

by nrk74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Mercedes-Benz of Princeton responded

Thank you for your stellar review for Brian and our Service Team! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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