Brian McCoy
Brian McCoy at Mercedes-Benz of Princeton
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Brian McCoy

Asst. Service Manager

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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4.8
321 Reviews
4.8

321 Reviews

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321 Reviews of Brian McCoy

March 10, 2025

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Employee Rating

I am very satisfied with the service here at Mercedes Princeton. I strongly recommended Brian (service advisor) for guidance. He has provided me an excellent service with clear instructions. More

by kumar.anagurthi
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 12, 2025

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 24, 2025

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Brian McCoy was my PoC amd he ensured to timely deliver the serviced vehicle. Tje vehicle was updated and ready and cleaned within the given timelines More

by puja.nahata
Service Price Transparency
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Recommend Dealer
Yes
Feb 26, 2025

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for our service team! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 19, 2025

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Excellent customer service by Brian Mccoy. Very helpful and detailed explanation given. Brian kept in touch till vehicle delivered and was so courteous More

by tusharpatel2995
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: no one else

Feb 19, 2025

Mercedes-Benz of Princeton responded

Thank you for your excellent review! We appreciate your business and look forward to helping you in the future! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 14, 2025

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The service team member was professional and knowledgeable, clearly explaining what needed to be done to my vehicle and how long it would take. They took the time to address all my concerns and More

by KRP
Service Price Transparency
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Recommend Dealer
Yes
Feb 15, 2025

Mercedes-Benz of Princeton responded

Your kind words truly inspire us to elevate our service. At Mercedes-Benz of Princeton, we are dedicated to crafting an unparalleled client experience, and we are delighted to know that our efforts resonated with you during your visit. Thank you for your gracious feedback. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 05, 2025

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Robt in cust svc, puneet in sales, Brian and nick in service. And the entire back office support team. All rock stars. Hard to find another team that tries harder to please the customer. If you’re sh More

by Big Dog
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Feb 08, 2025

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for our team! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 31, 2025

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The Sales and Service experience at MB of Princeton is always first class ! GM George Wilkening and Sales Consultant Vasil are tremendous and Brian McCoy is service is the BEST ! More

by DJW131
Service Price Transparency
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Recommend Dealer
Yes
Feb 03, 2025

Mercedes-Benz of Princeton responded

Thank you for your stellar review! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 15, 2025

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Great salesperson! Great communication and follow-up. My wife and I have been working with and purchasing Mercedes autos from Doug Greces since 1987! We are loyal to More

by Jeffrey.boyarsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2025

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for our service and sales teams! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 07, 2025

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Great service. Brian McCoy is the best. Brain makes my life easier. Always a pleasure working with Brian. More

by kmon091
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Recommend Dealer
Yes
Jan 07, 2025

Mercedes-Benz of Princeton responded

Thank you for your positive 5 Star review, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 06, 2025

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Employee Rating

Great service I’m very satisfied with the attention I was given by one of the agents at service department More

by luiswillon
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Recommend Dealer
Yes
Jan 07, 2025

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 05, 2025

Dealership Rating
Employee Rating

Excellent service - knowledgeable and skilled professionals who make an effort to care about their customers. Brian and colleagues handled service in an efficient / timely manner. More

by MikeM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Mercedes-Benz of Princeton responded

Thank you for your exceptional review! We are honored to have you as part of the Mercedes-Benz of Princeton family. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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