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Brian Lopez
Brian Lopez at Seguin Chevrolet

Brian Lopez | Page 13

Finance Manager

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

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4.8
173 Reviews
4.8

173 Reviews

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173 Reviews of Brian Lopez

December 13, 2024

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Employee Rating

Everyone we directly dealt with was great! However, the people who our sales people dealt with in the back to work the numbers for our trade in and sales price were not very easy to work with More

by CDAVISCREW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Belia Rodriguez

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Dec 13, 2024

Seguin Chevrolet responded

Dear CDAVISCREW, Thank you for your feedback and for sharing your experience. I’m pleased to hear that everyone you dealt with directly provided great service. However, I apologize that the process behind the scenes didn’t meet your expectations. We strive to make every aspect of the car-buying experience smooth and efficient, and I appreciate your comments as they help us identify areas for improvement. We value your business and look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

December 12, 2024

Dealership Rating
Employee Rating

Devon & Brian were efficient, friendly and helpful. Definitely recommend buying from Seguin Chevrolet, Devon & Brian. More

by avmusgrave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devon

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Dec 13, 2024

Seguin Chevrolet responded

Dear avmusgrave, Thank you for your wonderful review! We’re delighted to hear that Devon and Brian provided efficient, friendly, and helpful service during your visit. Your recommendation means the world to us, and we’re thrilled to have earned your trust. Enjoy your new vehicle, and we look forward to assisting you again in the future! Sincerely, Jeremy Sims, General Manager

December 12, 2024

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Employee Rating

They were determined to get me approved and into my new pickup truck. Excellent customer service and care from them! Highly recommend! More

by domnicole28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Omar Noor

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Dec 13, 2024

Seguin Chevrolet responded

Dear domnicole28, Thank you for your fantastic review! We’re thrilled to hear that our team was able to get you into your new pickup truck and provide excellent customer service along the way. Your recommendation means a lot to us, and we’re grateful for your support. Enjoy your new truck, and we look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

December 11, 2024

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Employee Rating

Sybil and Jeremy were both extremely helpful and very patient and thorough with me buying my first car. More

by eviejanaebowman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sims , Syble Kline

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Dec 12, 2024

Seguin Chevrolet responded

Dear eviejanaebowman, Thank you for sharing your wonderful experience! I'm thrilled to hear that Sybil and I could assist you with your first car purchase. We aim to provide patient and thorough service to make the process as smooth as possible. Congratulations on your new car, and welcome to the Seguin Chevrolet family! Sincerely, Jeremy Sims, General Manager

November 30, 2024

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Employee Rating

Everyone was very welcoming and helpful. Several of the team checked on me throughout the whole experience. More

by ANTHONYAGUIRRE25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge

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Dec 02, 2024

Seguin Chevrolet responded

Dear ANTHONYAGUIRRE25, Thank you for sharing your experience! We’re delighted to hear that our team made you feel welcome and supported throughout your visit. We look forward to assisting you again in the future! Sincerely, Jeremy Sims, General Manager

November 22, 2024

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Employee Rating

At first I was very pleased with my transaction, however that changes when I realized that they lied to me and pulled my credit a second time when I had already been pre approved. They didn’t bother looking More

by erikacuellar8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Nov 29, 2024

Seguin Chevrolet responded

Dear erikacuellar8, I am truly sorry to hear about your experience and I understand your frustration. This is certainly not the level of service we aim to provide. I sincerely apologize for any confusion caused by the credit inquiry and the lack of communication regarding your pre-approval. We take these matters seriously, and I will personally look into this to ensure it doesn’t happen again. If you’d like to discuss this further, please feel free to reach out to me directly. Sincerely, Jeremy Sims, General Manager

November 12, 2024

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Employee Rating

everyone was friendly, great experience, would recommend to everyone i know. thanks for all your help i getting me into a perfect vehicle! More

by Joana69marshall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Wiatrek, Ramiro Castillo, Jose Ramirez , Syble Kline, Peyton Macy, Omar Noor, Ivan Perez, Ivaris Perez, Jonathan Rosario

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Nov 13, 2024

Seguin Chevrolet responded

Dear Joana69marshall, Thank you for your kind words! We’re thrilled to hear you had such a great experience with our team. It’s our goal to make every customer feel welcome and to help them find the perfect vehicle. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Jeremy Sims, General Manager

October 15, 2024

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Employee Rating

They were professional and polite. When I came in to the dealership they immediately took care of me. Great service and an amazing car. Thank you Seguin Chevrolet More

by bcharles41078
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramiro Castillo , Michael Littlefield, AJ Medrano

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Oct 17, 2024

Seguin Chevrolet responded

Dear bcharles41078, Thank you for your kind words! We're thrilled to hear that you had a great experience with our team and that you’re enjoying your new car. Providing professional and attentive service is what we strive for, and we truly appreciate your feedback. We look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

October 07, 2024

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Employee Rating

They are always extremely rude towards me, it's hard to ask them what the issue is with the car anytime I bring it in. And even when I do have an appointment time they are still rude and act like I'm not s More

by abigailchambers2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Monica Moreno-Davila, Beca Ramirez Godoy

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Oct 09, 2024

Seguin Chevrolet responded

Dear Abigail, Thank you for bringing this to our attention. I’m truly sorry to hear about the way you were treated during your visits. This is not the level of service we strive to provide, and I assure you that your concerns will be addressed with our team. Your experience should have been much more welcoming, and we appreciate your feedback to help us improve. Please don't hesitate to reach out, so we make things right and can come towards a resolution. Sincerely, Jeremy Sims, General Manager

September 25, 2024

Dealership Rating
Employee Rating

Everyone there was kind, friendly, and helpful. Our sales person and finance person took great care of us! Even though we came in late, and were there past closing time, they were friendly and help More

by T Macias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Sep 30, 2024

Seguin Chevrolet responded

Dear T Macias, Thank you for your wonderful review! We're thrilled to hear that our team provided you with such a positive experience, even after hours. We pride ourselves on our customer service and are glad that our sales and finance staff took great care of you. We look forward to welcoming you back for any future needs! Sincerely, Jeremy Sims, General Manager

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