The problem was computer related…it needed to be updated.
We are happy with the service.
We are happy with the service.
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by BCOLAN1066
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Joe Goas
, John Strobel
Great service.
Loaner vehicle was ready and easy to pick up. Love the text message communications/updates.
Loaner vehicle was ready and easy to pick up. Love the text message communications/updates.
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by TRXICE
Verified Customer
Verified Customer
Service Price Transparency
Resolved problem promptly and efficiently.
Kept me updated on progress of repair.
Contact was easy
Kept me updated on progress of repair.
Contact was easy
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by JEFFKILEMD
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Joe Goas
, John Strobel
Brian explained the recall and installation process of
the new MMI on the Q5 clearly and in detail.
the new MMI on the Q5 clearly and in detail.
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by GOWEN78834
Verified Customer
Verified Customer
Service Price Transparency
Brian is very knowledgeable and helpful.
He takes the time to explain issues and costs
He takes the time to explain issues and costs
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by JBANKS701
Verified Customer
Verified Customer
Service Price Transparency
Satisfied my recall in a very timely matter.
Great service as usual. Communication excellent thanks for your service
Great service as usual. Communication excellent thanks for your service
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by MIKEYBENZY
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
John Strobel
Brian is the best!
He's professional, courteous, knowledgeable, helpful, communicative and a person of integrity. I felt like I was in capable hands with him. The four
He's professional, courteous, knowledgeable, helpful, communicative and a person of integrity. I felt like I was in capable hands with him. The four star-rating is because another person in the service area communicated poorly and gave little thought to the requested repairs, thereby creating a massive inconvenience for me.
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by t-race
Verified Customer
Verified Customer
Curtious, professional and informative.
My service was scheduled ahead of time and I waited for my vehicle.
My service was scheduled ahead of time and I waited for my vehicle.
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by HAUGH63
Verified Customer
Verified Customer
Other Employees Tagged:
Joe Goas
, John Strobel
Came in for a routine FOB and got it done quickly.
Brian was awesome as always
Brian was awesome as always
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by P549rr1
Verified Customer
Verified Customer
Great service Addressed all my concerns cleaned modern
service area overall a very good expierence
service area overall a very good expierence
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by TSUNDRA
Verified Customer
Verified Customer
Other Employees Tagged:
Joe Goas
, John Strobel