Brian Krager

Thanks for helping me with my previous e400 the drunk drover totaled to my new e400 drover totaled to my new e400 More

by KMOYNIHAN0 Verified Customer Verified Customer

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Sales agent was responsive - no one else was. Deeply frustrated by failures to communicate and provide timing information. Was repeatedly told I would be contacted by Finance or a Manager directl Deeply frustrated by failures to communicate and provide timing information. Was repeatedly told I would be contacted by Finance or a Manager directly to resolve issues and NEVER heard from them. It has now been 2 weeks since I paid for the car, I have no final paperwork, no car and no idea where the car is. It was shipped to me and I can’t even get an answer about its location, estimated delivery or anything other than ‘my manager is looking into it and will call you’. I am deeply frustrated. More

by geoff_ritchie Verified Customer Verified Customer

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I have been purchasing Mercedes-Benz cars since 2000 and being in Colorado since March 2021 I found myself at the Mercedes-Benz of Colorado Springs Dealership in August of 23' Since that time I have purchas being in Colorado since March 2021 I found myself at the Mercedes-Benz of Colorado Springs Dealership in August of 23' Since that time I have purchased and traded 9 Mercedes Vehicles. The experience at this dealership and specifically with Joshua has never been anything other than exceptional. Joshua is knowledgeable about his product; passionate about the brand and truly cares about the customer. Don't take it the wrong way when Joshua almost seems to not care if you buy a car, he has 0 pressure and is there to show you what you are looking for; help you make that decision if you don't know and educate you about the brand. He wont always show you the most expensive car he will take you to what makes sense for your budget, family needs, how long you intend on keeping the car and other factors. Joshua takes the time to learn who you are and what you are about. A vehicle like a Mercedes-Benz is a very unique individual thing and should express the personality, needs and vision of its buyer. Joshua has a very unique gift in helping you make the right decision. For myself as an educated Mercedes-Benz enthusiast its more about perhaps filling me in on upcoming changes, helping order the next great addition to my garage and making the process as quick and painless as possible Joshua provides a very hands on approach from spending time during the selection / ordering process to hand delivering your car, picking it up at your home when its time for service; of course leaving behind another amazing car as a loaner. When you buy a car from Joshua you do so knowing that he and the dealership will do everything to insure that you are family. In today society service is really hard to find. That old School white glove treatment when buying something like a Mercedes-Benz seems to be a thing of the past; until you visit Mercedes of Colorado Springs where they bring that experience that brand deserves back to life. Thank you Joshua and I can't wait to see what's next! Jeffery Williams CEO JWilliams & Associates More

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Very welcoming! ! Both Josh and Brian treated us very well just like if we were at home!!! They had great hospitality offered us water coffee as soon as we introduce ! Both Josh and Brian treated us very well just like if we were at home!!! They had great hospitality offered us water coffee as soon as we introduced ourselves!! Josh took my offer straight to his boss and made the deal happen without any back and forth wasting time straight to business and done also I really appreciate it that he took it to the show room took it off the lot as sold for me had it nice and washed and armor all the whole things that cud be!!! I will definitely refer anyone that is looking for a Benz here in NM to Mercedes of springs and speak with Joshua chambers and Brian!!! Thanks guys u guys are awesome!!! More

by KENROMERO76 Verified Customer Verified Customer

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