Brian Kline | Page 7

Service reservation for the recall was handled quickly and readily. Upon check in, the Service Manager Brian advised that they also had the part necessary for a second recall that I was not scheduled to and readily. Upon check in, the Service Manager Brian advised that they also had the part necessary for a second recall that I was not scheduled to have done yet, and then also advised that they could handle the Works oil change while the car was on the lift. So, I started with the understanding that I was looking at 3 separate visits on different days to having everything handled due to Brian's attention to my situation and the care he and the service team took to handle all issues within hours. More

by Steve Riggs Verified Customer Verified Customer

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Great service professional team. Having been going to the Coconut Point dealership for 25 years . Happy camper Having been going to the Coconut Point dealership for 25 years . Happy camper More

by Jillykeene Verified Customer Verified Customer

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Good service, friendly helpful staff. I am very satisfied with the service I received on both of my cars. Keep up the high standards I am very satisfied with the service I received on both of my cars. Keep up the high standards More

by Jillykeene Verified Customer Verified Customer

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Service was to long and the warranty that was purhased was not explained correctly unexceptable was not explained correctly unexceptable More

by RON@AESOUTH.COM Verified Customer Verified Customer

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They took my vehicle in write away to do my oil change & it was done within 45 minutes & everything checked! it was done within 45 minutes & everything checked! More

by JONI.SALERNO Verified Customer Verified Customer

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The service and care about the longevity of my vehicle were good. Areas to improve are: hire a greeter, greet each customer the second they step into the lobby, look happy about working there, take owner were good. Areas to improve are: hire a greeter, greet each customer the second they step into the lobby, look happy about working there, take ownership of your department and make it known they you have the best job in the world, over communicate with a daily update about the status of the vehicle. More

by ERIK33 Verified Customer Verified Customer

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Came to the house to update my mustang Mach e! Very good job an quick saved me a lot of time Very good job an quick saved me a lot of time More

by gtee Verified Customer Verified Customer

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For the Feb 22 service regarding our 2020 Mustang recall notices, Patrick Saunders was very courteous in first setting up my appointment and then ensuring the recall items were completed even though I misse notices, Patrick Saunders was very courteous in first setting up my appointment and then ensuring the recall items were completed even though I missed the original appointment day and time. Brian Kline is always customer friendly and helpful. Thanks to all. William R. More

by warotzien Verified Customer Verified Customer

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Great service as always. Always a pleasure to do business with Brian. He always goes the extra mile to ensure total satisfaction! Always a pleasure to do business with Brian. He always goes the extra mile to ensure total satisfaction! More

by TAYLORMADE4 Verified Customer Verified Customer

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Our Service rider Brian Kline was great! Fast friendly service, very clean dealership. Will return Fast friendly service, very clean dealership. Will return More

by AB Verified Customer Verified Customer

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