Brian Kline | Page 11

I made my appointment by phone for recall #22S06 (backup camera). When I arrived I was told I had to leave the car, preferably over night. This was not possible because I had other commitments that aftern camera). When I arrived I was told I had to leave the car, preferably over night. This was not possible because I had other commitments that afternoon. The service writer said the person accepting my appointment should have informed me that the recall would take considerable time to complete. While I was in the service department it was suggested to me that I not reschedule until after the "snowbirds" leave because they are too busy in the winter. More

by DEKOENIG10 Verified Customer Verified Customer

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Courteous efficient, knowledgeable, helpful, caring, wonderful. Thank you- you’re the best!!! Happy holidays all wonderful. Thank you- you’re the best!!! Happy holidays all More

by GMVAL Verified Customer Verified Customer

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Great Service including drop off - ride home - and pickup. Did everything and communicated very well pickup. Did everything and communicated very well More

by BG0 Verified Customer Verified Customer

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Brian and team did a great job in the handling of my warranty items. The gentleman that drove the courtesy shuttle was also very pleasant. warranty items. The gentleman that drove the courtesy shuttle was also very pleasant. More

by mmalaniak Verified Customer Verified Customer

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The dealer did an excellent job. Brian Kline and his staff were great. I made a nice statement in less than 15 words. I think this survey by requiring 15 words is a turn off to a lo Brian Kline and his staff were great. I made a nice statement in less than 15 words. I think this survey by requiring 15 words is a turn off to a lot of people including me. I only answered this to tell the dealer he could spend his money better else where. The first time I got this I deleted it because of the word requirement. I won't answer this survey again. More

by ROYALWULFF3 Verified Customer Verified Customer

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Coconut Pointe Ford is fast and efficient they also provide very friendly service with a smile provide very friendly service with a smile More

by ROBINSON.DARRYL4 Verified Customer Verified Customer

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The shifter cable bushing broke while picking friends up at the airport. Luckily a police officer was able to Jury-rigged the cable so the car could be shifted into drive. I called the dealer and spoke to B at the airport. Luckily a police officer was able to Jury-rigged the cable so the car could be shifted into drive. I called the dealer and spoke to Brian in Service, and he told me to bring the car directly to the service dept. When I pulled up Brian came out of the building with a tag and workorder. The car was fixed and ready for pickup that evening. Best of all there was no charge since there was a recall for the degradation of the bushing that attaches the transmission cable to the transmission. More

by d44mwtp Verified Customer Verified Customer

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Brian Kline is amazing! ! He takes care of 2 of my vehicles and makes the process smooth and seamless. I trust his judgement and never worry about being taken advantage of. T ! He takes care of 2 of my vehicles and makes the process smooth and seamless. I trust his judgement and never worry about being taken advantage of. There are less and less people in the world like him. I hope Management realizes what they have with him !!!! Thanks you again Brian for a 5 Star performance. More

by BARRY306 Verified Customer Verified Customer

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Everything was excellent and service was excellent everyone was excellent and kept me well informed everyone was excellent and kept me well informed More

by VTKELLER Verified Customer Verified Customer

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QUICK IN AND OUT SERVICE. NO GREESE MARKS FROM THE OIL CHANGE. VERY PLEASED AND WILL USE THEM AGAIN. THANK YOU. NO GREESE MARKS FROM THE OIL CHANGE. VERY PLEASED AND WILL USE THEM AGAIN. THANK YOU. More

by vicjanviertbolt Verified Customer Verified Customer

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