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Brian Johnson
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Brian Johnson
Service Director
Lake Norman Chrysler Dodge Jeep Ram
20320 Chartown DR
Cornelius, NC 28031
27 Reviews
27 Reviews
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27 Reviews of Brian Johnson
October 16, 2023
Service department was terrible. Unhelpful and dismissive. After more than 15 years, and multiple vehicles with them I am no longer a customer. It was a terrible experience and I wil Unhelpful and dismissive. After more than 15 years, and multiple vehicles with them I am no longer a customer. It was a terrible experience and I will never go back. They more than doubled the cost of the service and have horrible workmanship on anything they do. More
by mallory.haffner
Verified Customer
October 16, 2023
Nick was great as Always! ! Joel the Diesel mechanic was very thorough and efficient by getting my work truck back on the road ! Joel the Diesel mechanic was very thorough and efficient by getting my work truck back on the road More
by bulldogautotransportllc
Other Employees Tagged: Nick Guidi
October 13, 2023
Brian Johnson quickly understood my concern and resolved the issue within 24 hours. Amazing! I have been doing business with the dealership for over 16 years. Because of the excellent service after the the issue within 24 hours. Amazing! I have been doing business with the dealership for over 16 years. Because of the excellent service after the sale, I plan to purchase my next vehicle at your dealership as well. More
by r85874
September 23, 2023
Brian Johnson and his staff always make me feel like family. I have complete confidence in the skills and abilities of Mr. Johnson and Sal. They are always courteous and professional. They both provi family. I have complete confidence in the skills and abilities of Mr. Johnson and Sal. They are always courteous and professional. They both provided clear and concise communication during the service process. More
by CHARCHY51
Other Employees Tagged: Sal Curatolo
September 17, 2023
All personnel that I came in contact with were warm, friendly, courteous, and very professional.. friendly, courteous, and very professional.. More
by CHARCHY51
Other Employees Tagged: Sal Curatolo
September 01, 2023
Manager Brian turned an unfortunate misunderstanding into great experience. He probably sold us our next dodge in doing so. 5 of my last 6 vehicles have been Dodge/Ram. If the Challengers were sticking a great experience. He probably sold us our next dodge in doing so. 5 of my last 6 vehicles have been Dodge/Ram. If the Challengers were sticking around, you could guarantee id be buying it there.. Hope he gets the recognition and compensation he deserves. More
by tom.peters1478
Other Employees Tagged: Jacob Preston
August 24, 2023
Great dealership, all engagement as anticipated, all positive and no resistance recommending to family. I will be back positive and no resistance recommending to family. I will be back More
by cbirch9699
Other Employees Tagged: Mark Mosayebi, Erin Jensen, Gary Whitbeck, Michael Botti, Phil Grainger, Erik Parada, Kevin Murphy , Nick Cerame, Joseph Wassong
August 21, 2023
Sal and Brian (manager) were awesome, always great service with those two! Miss you guys! service with those two! Miss you guys! More
by haleighlipford
Other Employees Tagged: Sal Curatolo
August 19, 2023
Got there and checked in. There’s always a line at any repair facility so you cannot complain. They get you checked in as quickly as possible. Do what you’re looking for and g There’s always a line at any repair facility so you cannot complain. They get you checked in as quickly as possible. Do what you’re looking for and get you out More
by sehutchins
Other Employees Tagged: Dan Gordon, Christa Cook , Eric French
August 15, 2023
Brian was AWESOME! He answered all my questions over the phone and was able to get me in for my Jeep repairs immediately! The service was fast and everyone was kind and He answered all my questions over the phone and was able to get me in for my Jeep repairs immediately! The service was fast and everyone was kind and helpful - it was a great experience More
by BROUGHMOMMA
Other Employees Tagged: Jason White
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