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Brian Hughes
Brian Hughes at Shottenkirk Ford Jasper
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Brian Hughes

Service Manager

Shottenkirk Ford Jasper

868 GA-515
Jasper, GA 30143

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4.9
24 Reviews

Dealership Experience

8 yrs, 4 mos

Industry Experience

19 yrs, 7 mos

Languages Spoken

English English

4.9

24 Reviews

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24 Reviews of Brian Hughes

November 02, 2024

Dealership Rating
Employee Rating

Great service, great service advisor, quick and efficient. Couldn’t ask for better service will be back More

by TONYACLK15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Adams, Kara Jordan, Taylor Landry, Scott Disalvo

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Nov 04, 2024

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - 706-928-060!

October 31, 2024

Dealership Rating
Employee Rating

Got my maintenance done and ignition cylinder fix in timely manner. Maintenance manager Brian Hughes was very professional and easy to communicate with your vehicle issues. More

by VISAYAN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Rogers

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Nov 01, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 24, 2024

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Employee Rating

There were several customers and it took a little bit longer than usual but other than that it was good More

by ANDYMBUTLER51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Adams, Kara Jordan, Taylor Landry, Scott Disalvo, Brian Syme , Laura Collins, Tammy Ross

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Oct 25, 2024

Shottenkirk Ford Jasper responded

ANDY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

October 24, 2024

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Employee Rating

Brian always goes above & beyond expectations. He is very polite and does his best to explain things clearly More

by METAWALKHERMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kara Jordan

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Oct 25, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 24, 2024

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Employee Rating

Jerry is by far one of the best service advisors I've ever worked with. Very informative and timely, no pressure for me to get extra work done. Definitely will be returning for future work. More

by John A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Biles, Ivan Clarke, Renold Bridgemohan, Jerry Adams, Kara Jordan, Taylor Landry, Scott Disalvo , Laura Collins, Tammy Ross

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Oct 25, 2024

Shottenkirk Ford Jasper responded

John, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 21, 2024

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Employee Rating

I recently took my F150 in for service due to a software update issue that was causing a problem with my fuel level sensor. The problem was solved due to the determination of Brian Hughes and Scott Disalvo More

by SSTANLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Disalvo, Brian Syme

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Sep 23, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 13, 2024

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Employee Rating

Service department was very good at checking on me to see if I needed anything. Completed service in a timely manner. Everyone was friendly and helpful,especially Brian. Wish they were a little closer. More

by JERRYHATCHER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 16, 2024

Shottenkirk Ford Jasper responded

JERRY, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 30, 2024

Dealership Rating
Employee Rating

It would be great if All car Deanships we as well put together teyare. Professional and were especially helpful in resolving any issuses. Highly recommended! More

by DCASH3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sang Kim, Renold Bridgemohan, Steve Ferenczy, Sayed Hassan , Tammy Ross

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Sep 04, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Ford Jasper!

August 12, 2024

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Employee Rating

Good people and perform the repairs in a timely manner. I would recommend them to other people. More

by SMCDONALD7003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kara Jordan, Taylor Landry, Scott Disalvo, Brian Syme

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Aug 13, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 05, 2024

Dealership Rating
Employee Rating

Had a great experience. Bernard was great . Everyone was nice and helpful and I really love my new truck. More

by MTCLARK65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Hefferon, Bernard Ehrlich , Kristi Stewart

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Aug 13, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

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