Dealership Experience
3 yrs, 6 mos
Languages Spoken
English
6 Reviews
Write a Review6 Reviews of Brian Huddy
July 06, 2023
Every time I have gone in it has been a great experience they are always nice and they take great care of me they are always nice and they take great care of me More
Other Employees Tagged: Kaylee Stahlecker , Jennifer Alcay, Craig Burks, Bryan Donati, Sam Mittan, Sean O'Donnell, Desmin Ramirez, Mike Rhodas, Samantha Winstead
July 06, 2023
I had to return 3 times to get service right twice. Brand new car with window issues. Fixed but took two Vista to get it right. Also each time was without a car. I finally got the manager to give me a Brand new car with window issues. Fixed but took two Vista to get it right. Also each time was without a car. I finally got the manager to give me a loaner. They do want to make it right but just takes too much time More
Other Employees Tagged: Kaylee Stahlecker , Bryan Donati, Sam Mittan
July 03, 2023
Courteous, efficient and fair. The Service Writers care about your concerns. They do a great job of explaining what procedures are going to be taken and follow up when the vehicle The Service Writers care about your concerns. They do a great job of explaining what procedures are going to be taken and follow up when the vehicle is ready. More
Other Employees Tagged: Kaylee Stahlecker , Jennifer Alcay, Sam Mittan, Sahra, Service Manager
May 31, 2023
The service department had my car for a whole day to do the standard maintenance. We talked to them earlier in the day and asked if they could look at my tires when the rotate them, as 2 of them kept going the standard maintenance. We talked to them earlier in the day and asked if they could look at my tires when the rotate them, as 2 of them kept going low. We went to pick up my car and we noticed my tires were still low. On the paper work they stated tires were fine and no rotation had been done. After going back and fourth with the employee they finally took my car back and looked at the tire. They found a nail in the tire. They then asked to keep my car for another day so they can fix the tire or if they could put on my spare, fix the tire and come back to get my tire put back on. We refused, stated we will not be bring the car back to this dealership for service as we would drive 45 minutes for standard maintenance. We did end up getting the tire fixed at Discount Tire within an hour. All in all will not be returning nor ever giving referrals to this dealership. More