Brian Espinoza

As repeat customers to this HONDA dealership-We couldn’t have been ANY more PLEASED!! have been ANY more PLEASED!! More

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Quality service with friendly staff that was helpful and kind in every aspect. I would definitely recommend them to anybody else. kind in every aspect. I would definitely recommend them to anybody else. More

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When we bought our car we thought it started off great until we got to the signing and the lady had to retype it 3 times because she kept messing up. Driving it home we noticed it needed an alignment we c until we got to the signing and the lady had to retype it 3 times because she kept messing up. Driving it home we noticed it needed an alignment we called our sales man and left a message. He never called us ba k so we had to call the manager who helped us. Then we noticed that our contract started off $1,000 higher then we agreed and the manger agreed to refund us. We then were expecting the sales tax check with in 7 days and also the refund check. 14 days later we still didn’t recieve either. I called the manger who then wouldn’t return my call so I had to call their accounting department to get them to send us our checks. This experience has been more frustrating then the car is worth More

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Me gustaría comentar que hoy llegue en busca de un Carro no sabía si comprarlo o que es lo que me convenía más y el muchacho (Brian M). que me atendió me encantó pues la personalidad y su profesionalismo. E no sabía si comprarlo o que es lo que me convenía más y el muchacho (Brian M). que me atendió me encantó pues la personalidad y su profesionalismo. Es muy respetuoso, atento, lo cual ampliamente lo recomendaría a esta persona. El trato que me dio fue excelente mis respetos para el que no cualquiera te hace sentir así. feliz con mi nueva hrv. More

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Professional and easy to work with. Guy and Brian worked to make me a very fair deal. Guy and Brian worked to make me a very fair deal. More

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Loved my salesman. Very knowledgeable and patient with showing me the features of the car. Very knowledgeable and patient with showing me the features of the car. More

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Brian Morga-Espinoza greeted me on both visits and inquired what was my purpose for visit. He showed and let me test drive the two vehicles I was trying to decide between. Brian was honest and looke inquired what was my purpose for visit. He showed and let me test drive the two vehicles I was trying to decide between. Brian was honest and looked after my needs. Tari Brewer was pleasant to work with. She let me come to my own finance conclusions without pressure. She was easy to work with for completing all the completion of sale paperwork. More

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Pros: - Everyone I dealt with was nice and polite. - I was given my refund for my deposit in a timely manner and with no fuss. Cons: - I was given either no update or vague updates about the st - I was given my refund for my deposit in a timely manner and with no fuss. Cons: - I was given either no update or vague updates about the status of my in-transit vehicle when I asked for updates. (example: Your car is in New Mexico waiting for a train (I have since learned HR-V’s never go to New Mexico they go to Texas when they cross into the US.) - My timeline was “3-5 weeks but it could arrive any day!”…six weeks later… - They sell their cars at MSRP but add $1900 to the car before it arrives that the customer has no say in. - I called and told them I was cancelling my order. I said I would come the next morning right around when they open. No one was prepared or really knew why I was there when I arrived. The whole process could have been taken care of over the phone but of course at this point I was not surprised no one communicated that to me. Overall not a great experience. Found out the truth and answers from another Honda dealership in town that now has my business. This was a lesson learned for me but now I know better about how dealers can operate and how I would like communication to go as a customer. More

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Everyone was great! Only thing was the truck was not detailed as specified it would be. Other than that all was superb! Only thing was the truck was not detailed as specified it would be. Other than that all was superb! More

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Outstanding dealership! !! I highly recommend them. Brian Morga-Espinoza was extremely helpful and knowledgeable. He put me in the car I wanted. The rest of the staff was !! I highly recommend them. Brian Morga-Espinoza was extremely helpful and knowledgeable. He put me in the car I wanted. The rest of the staff was very friendly and helpful too. Tari was great with the financial side of the transaction. She helped us to make good decisions. Overall great experience and I would buy from Brian and Honda Cars of Bellevue again. More

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