Brian Erickson

The Service Department representatives are always prompt to greet me and to get the paperwork underway. I appreciate that when minor problems arise, Brian and his colleagues get resolution courteously and e to greet me and to get the paperwork underway. I appreciate that when minor problems arise, Brian and his colleagues get resolution courteously and efficiently. More

by SMILEY.MERRILL Verified Customer Verified Customer

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Dealership was very clean. Ethan gave exceptional service. He was knowledgeable, friendly, and very efficient. He took my car in 30 minutes early and I was out the door in abou Ethan gave exceptional service. He was knowledgeable, friendly, and very efficient. He took my car in 30 minutes early and I was out the door in about one hour with a clean car. More

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Worst customer service to date. Now this large dealer charges you the merchant fee to use a credit card….not even McDonalds charges a merchant fee. Service people used to wear slack Now this large dealer charges you the merchant fee to use a credit card….not even McDonalds charges a merchant fee. Service people used to wear slack's and a nice shirt, it’s now cargo shorts and a tee shirt. More

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Have 3600 miles on my Acura RDX and brakes squeak when I back up. Told there was nothing they could do because there are only one kind of rotor to put on my RDX. Buy them from another company if you have back up. Told there was nothing they could do because there are only one kind of rotor to put on my RDX. Buy them from another company if you have to—- this is not acceptable to me More

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