Brian Eikmeier
Brian Eikmeier at St Cloud Toyota
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Brian Eikmeier

Service Advisor

St Cloud Toyota

418 Second Street South
Waite Park, MN 56387

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4.5
345 Reviews

Dealership Experience

5 yrs, 4 mos

Languages Spoken

English English

4.5

345 Reviews

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345 Reviews of Brian Eikmeier

January 23, 2025

Dealership Rating
Employee Rating

Very professional service department they met every expectation. I really like the video! Thank you all! More

by MPAP0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lori Heinz, Dan Faber

Jan 24, 2025

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

January 04, 2025

Dealership Rating
Employee Rating

The work is done quickly and efficiently. I like it when you let me know when future maintenance things should be done. More

by GENEELEANOR58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

December 26, 2024

Dealership Rating
Employee Rating

The technical never called me back when I had questions about my car and I got charged even though my vehicle was not fixed More

by JILLHANNAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 26, 2024

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we partially missed the mark in this case. Please call our service manager, Lori Heinz, if there's anything else we can do for you.

December 21, 2024

Dealership Rating
Employee Rating

When I drove in for my oil change appointment a guy walked by me and asked if I had an appoinmet and I said yes and he said really then he just walked away without saying anything else and leaving me i More

by GHEMPECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2024

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we partially missed the mark in this case. Please call our service manager, Lori Heinz, if there's anything else we can do for you.

December 12, 2024

Dealership Rating
Employee Rating

Fantastic, awesome service; extremely helpful! I will bring my car back when / should issues arise. Thank you! More

by heidigaetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2024

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy.

December 12, 2024

Dealership Rating
Employee Rating

Excellent service, very helpful. Got my20;000 mile service done with in an hour! Great Dealership! More

by WINDYOFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2024

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy.

December 01, 2024

Dealership Rating
Employee Rating

Good customer service and friendly staff. I would definitely recommend Toyota to family and friends. More

by HMANION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sharmeta Hendrickson

Dec 03, 2024

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

November 11, 2024

Dealership Rating
Employee Rating

The service was excellent and speedy. They explained what services they provided and what service is needed next. I appreciate the complementary car wash. More

by wentlandma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

November 09, 2024

Dealership Rating
Employee Rating

Toyota had our car for 5 weeks without communication. We had to keep calling for updates. More

by HONERFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 11, 2024

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. If there's anything we can do for you to resolve the issue, please call our service manager, Lori Heinz, at 320-253-2581 at your earliest convenience.

November 04, 2024

Dealership Rating
Employee Rating

2+ hours for a oil change/tire rotation. Left the contents of the glove box on the passenger seat. Put the dirty cabin filter back in with acorns still lodged in the pleats. Half way home (5 More

by Dschaible
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sharmeta Hendrickson

Nov 04, 2024

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Lori Heinz at 320-253-2581 at your earliest convenience.

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