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Brian Eden
Brian Eden at Barker Buick GMC Cadillac
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Brian Eden

Service Advisor

Barker Buick GMC Cadillac

2030 E Ireland Grove Road
Bloomington, IL 61704

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4.8
265 Reviews
4.8

265 Reviews

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265 Reviews of Brian Eden

November 19, 2024

Dealership Rating
Employee Rating

Need to communicate better with their customers on what’s going on with their vehicles while in the shop being worked on for specific problems More

by peg6263
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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November 19, 2024

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Employee Rating

Brian was great to work with. Thanks for the great experience. Very happy with our purchase More

by gbeecher0
Recommend Dealer
Yes
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November 08, 2024

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Employee Rating

They try hard to make buying a wonderful experience before during and after the sale More

by honna12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Shoemaker

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Nov 12, 2024

Barker Buick GMC Cadillac responded

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 05, 2024

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Employee Rating

always prompt and respponsive. and knowledgeable about the cars they service and sell. Also very good coffee and cookies. More

by benderpa
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Shoemaker

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Nov 08, 2024

Barker Buick GMC Cadillac responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2024

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Employee Rating

Very professional Services They communicate well Good team Responsive I like the service Stay in close contact More

by bob.heneghan
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 08, 2024

Barker Buick GMC Cadillac responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 02, 2024

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Employee Rating

Service techs need remedial training. Another garage had to fix their work on shocks and oil cooler lines. Will not use them again. More

by John Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 05, 2024

Barker Buick GMC Cadillac responded

John, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Here at Barker Motor Company, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (309) 663-4391 to discuss ways we can better serve you in the future.

November 02, 2024

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Employee Rating

Loved this dealership! Misty answered all my questions & concerns! I’m so happy I bought my vehicle here! Misty & I have become really good friends! More

by roxiekromminga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Misty sold me my vehicle

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Nov 05, 2024

Barker Buick GMC Cadillac responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

October 17, 2024

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Good friendly and fast service of your vehicle. Nice comfortable waiting area just off the check-in. More

by j.w.rapp
Recommend Dealer
Yes

Other Employees Tagged: Bill Shoemaker

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Oct 19, 2024

Barker Buick GMC Cadillac responded

We appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2024

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Employee Rating

I’ve always been very pleased with the service at Barker’s. This was my first time buying from them and it was an excellent experience. More

by rwtjat3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Misty Yount

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Oct 19, 2024

Barker Buick GMC Cadillac responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

October 13, 2024

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Employee Rating

I really appreciate the service team getting the updates applied and new battery installed in our truck. More

by DaveK74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Shoemaker

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Oct 18, 2024

Barker Buick GMC Cadillac responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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