Brian DelSesto | Page 14

John Mitchell’s exceptional service I recommend John Mitchell at Herb Chambers Honda of Seekonk! We felt so comfortable and at ease to select the perfect car for us. He is very knowledge I recommend John Mitchell at Herb Chambers Honda of Seekonk! We felt so comfortable and at ease to select the perfect car for us. He is very knowledgeable and personable. More

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Very good experience John Mitchell was our Salesperson and was fabulous—very responsive and accommodating, no pressure or BS. We liked a specific used car but it had 2 min John Mitchell was our Salesperson and was fabulous—very responsive and accommodating, no pressure or BS. We liked a specific used car but it had 2 minor issues that he made sure got completely resolved. The 3 yr old car looked brand new when we drove it off the lot! All the other staff—including those not even involved in our purchase, were great, too. Each time we came every salesperson we walked by gave us a warm hello. Even as we were sitting at John’s desk, one offered us bottled water; when I was leaving after the purchase one got me a bag of popcorn. Contrast this with Boch Honda: I sat there at Boch for 1/2 hour waiting for my salesperson and every staffer who walked by me wouldn’t even make eye contact. I felt invisible and our family has never gone back (that was 3 car purchases ago). So if other dealers are reading this and wonder...the answer is yes, friendliness and courtesy by everyone at the dealership matter and affects future business. The Business Office tried hard to sell us an Extended Warranty, but that’s to be expected anywhere. More

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Great service, very honest and accommodating We were in the process of buying a new car and John really helped us figure out what we wanted and what we should’ve been looking for. He was honest t We were in the process of buying a new car and John really helped us figure out what we wanted and what we should’ve been looking for. He was honest the whole time and very flexible when it came to scheduling time to meet; he was even willing to come in on one of his days off! More

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Rancier’s the best! Rancier was the sweetest person in the world. I just bought first car and I couldn’t have asked for a better experience. He was very patient with me t Rancier was the sweetest person in the world. I just bought first car and I couldn’t have asked for a better experience. He was very patient with me throughout the whole process. All my questions received answers and he made the whole process pressure free and comfortable. Thank you so much Rancier for all of your help. I can’t wait to drive my new Acura!! More

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Friendly, helpful, no pressure, great experience We were turned off by so many other dealers using the same old tired tactics to pressure you into a purchase. Bruce and the team at Herb Chambers Hond We were turned off by so many other dealers using the same old tired tactics to pressure you into a purchase. Bruce and the team at Herb Chambers Honda are unlike anyone in the business. Felt like they wanted to help us the whole time. Although it took forever to get the paperwork done, that's always the case. Once we were in the home stretch completing our financing and paperwork with Bruce, we were even more impressed by how efficient and transparent he made the process. What's important is that we love the car and feel good about the customer service and the price... without having to haggle and bargain. That's a first for us! More

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Above and beyond service, good prices Herb Chambers Honda and salesman Ara specifically stood out in customer service, which is why I chose to lease with them instead of Tasca Mazda or Gri Herb Chambers Honda and salesman Ara specifically stood out in customer service, which is why I chose to lease with them instead of Tasca Mazda or Grieco Toyota. I had done some research ahead of time and was choosing between the CR-V, the CX-5 and the RAV4. Tasca didn’t seem to have much time for me and Greico Toyota was aggressive and bullying. In contrast, Ara was super friendly, laid back during the test drive and provided the lease quotes on the CR-V in the EX and EX-L at an affordable rate. Ultimately I chose to lease the EX-L for 36 months. I ran into some delays because I’m from Washington state, so Ara helped me figure out how to transfer my driver’s license (which took a while because I had to prove my Rhode Island residency) and get insurance (my insurer in Washington didn’t cover me in RI). What I appreciate most about Ara is that he didn’t pressure me into the sale or make me feel incompetent and stupid (easily fooled) for being a woman. I’m really happy with the car and my experience as a whole! My only bad experience was feeling pressured by Brian to get the extra Simoniz protective coating and dent insurance ($340), which I declined. Otherwise, I’m really grateful for all the help and had a positive experience for sure. More

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Fantastic customer service Herb Chambers had a great price on a used Tahoe and gave me a very good deal with my trade. The process was so smooth and quick I couldn’t believe it. Herb Chambers had a great price on a used Tahoe and gave me a very good deal with my trade. The process was so smooth and quick I couldn’t believe it. I was able to drive my new vehicle home that day. What really impressed me was how quickly the dealership took care of me when I discovered a couple of minor issues with the vehicle. Without a second thought they immediately took care of both minor repairs. I’m very happy with the entire experience and very happy with my vehicle. I would buy from them again in a heart beat. More

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Outstanding dealership and staff! From the minute I walked in Colby Ferreira and Scott Birltles made the process simple and incredibly efficient. Everyone was detail oriented and a ple From the minute I walked in Colby Ferreira and Scott Birltles made the process simple and incredibly efficient. Everyone was detail oriented and a pleasure to meet. Looking forward to return visits for service and sales! More

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Excellent experience! Our experience at Herb Chambers Honda of Seekonk was terrific. Domenica Helo was our salesperson and she answered all of our questions completely. S Our experience at Herb Chambers Honda of Seekonk was terrific. Domenica Helo was our salesperson and she answered all of our questions completely. She is very high energy and made sure we saw every car in the lot that we wanted to see. Her personality made buying the car fun! Alex gave us a very thorough tutorial of all of the computerized areas of the car and how to use them. And Brian Delsesto was extremely knowledgeable when it came time to deal with the financial piece of the experience. I would definitely recommend Herb Chambers Honda of Seekonk! I love my 2019 CR V EXL!!! More

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Our Accord The whole experience of being greeted to road test was friendly no pressured. My wife had a lot of questions and Ryan took the time to answer all the The whole experience of being greeted to road test was friendly no pressured. My wife had a lot of questions and Ryan took the time to answer all the questions he could and paid attention to her during the deal. which showed me his respect for her not trying to sell me the vehicle that we purchased together for her. Thank You Ryan !! I would also like to thank Laura and Brian. More

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