Brian Day

I recently purchased an AMG GLE 53 Coupe from Basel, and I couldn’t be happier with the experience. Earlier this year, Basel also helped my mom purchase her car, and now it feels like he’s truly become part I couldn’t be happier with the experience. Earlier this year, Basel also helped my mom purchase her car, and now it feels like he’s truly become part of our family. His warmth, professionalism, and dedication to his clients go far beyond expectations. Basel took the time to understand my needs, answered every question with care, and ensured the process was seamless and stress-free. He treats his customers like family, and his genuine approach makes such a difference. I’m forever grateful for the way he went above and beyond for both me and my mom. If you’re looking for a trusted professional who truly puts his heart into what he does, Basel is the person to see. Thank you, Basel, for making this such a special experience for our family More

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Tom was a joy to work with. He really cares about his clients and has such a great personality. I definitely recommend anyone to work with him for their Mercedes purchase!😀😀 He really cares about his clients and has such a great personality. I definitely recommend anyone to work with him for their Mercedes purchase!😀😀 More

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These folks are professional, courteous, friendly and inviting. We came in from out of state and Marco made sure everything was represented accurately and handled efficiently. We will definitely look t inviting. We came in from out of state and Marco made sure everything was represented accurately and handled efficiently. We will definitely look to Grapevine in the future. Brian and Marco should be considered the standard of what online car shopping providers strive to meet. More

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Marco and the team were amazing! They took their time to answer all of our questions, made sure the vehicles were detailed and beautiful! Took the time to set up features on our new They took their time to answer all of our questions, made sure the vehicles were detailed and beautiful! Took the time to set up features on our new cars and personally connected in a way that made us feel like family! More

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I recently purchased a vehicle from Mercedes of Grapevine, and the experience was exceptional, thanks to salesman Marco Lopez. Marco provided a professional, smooth, and convenient sales process. H Grapevine, and the experience was exceptional, thanks to salesman Marco Lopez. Marco provided a professional, smooth, and convenient sales process. He was responsive, insightful, and incredibly helpful, making the entire transaction painless. Overall, I'm very happy with my purchase and highly recommend Marco and the dealership. More

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Basel was terrific to work with. I had a specific situation that he was able to help me with. Professional throughout and set me up for success with follow up once I was in my vehicl I had a specific situation that he was able to help me with. Professional throughout and set me up for success with follow up once I was in my vehicle. Bryan also gets kudos. Happy customer! More

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Marco and Brian are absolutely amazing! Thank you for your help and hard work to make this deal! I WILL be back! Thank you for your help and hard work to make this deal! I WILL be back! More

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Marco got me into my first Mercedes almost ten years ago and I’ve felt safest in his hands ever since. My husband and I both only see Marco when it’s time for a new vehicle because we know he’ll take care o and I’ve felt safest in his hands ever since. My husband and I both only see Marco when it’s time for a new vehicle because we know he’ll take care of us. He’s consistently made it a simple, easy, and wonderful experience and we won’t go anywhere else. Marco goes above and beyond and I will continue to refer anyone to him. Avondale has a great selection and everyone we spoke to was courteous and genuinely kind. My daughter was made comfortable in the play room and loves the hot chocolate! Marco just takes it a step further and knocks it out of the park with the experience he provides. We are clients of his for life. Oh and the car is wonderful, I absolutely love my EQE, thank you!! More

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Everything was smooth and Dyan was really helpful and flexible with the whole process. We really appreciate the extra effort she put in for us and recognized what was important for us. Even though the de flexible with the whole process. We really appreciate the extra effort she put in for us and recognized what was important for us. Even though the dealership was really far from us we were glad we did business with them. All smiles all the time! More

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My wife has been evaluating and buying previously owned cars over the internet for many years. We have almost always had positive experiences. The best was this last transaction working with Marco Pere cars over the internet for many years. We have almost always had positive experiences. The best was this last transaction working with Marco Perez (Internet Sales Experience Manager) at Mercedes-Benz of Grapevine, Texas where we bought a used Subaru Forrester. Everything during our time with this personable, smart and experienced individual was first class. But what really impressed me was his knowledge of various features and components on a Subaru. While the dealership obviously focuses on Mercedes-Benz, Marco had answers for all of our questions about another brand. He easily set up and demonstrated the operations I would need for the drive home (such as bluetooth connections for our phones, cruise control, etc.). He even fixed an unrelated problem I had with my iPhone and how I could charge it faster! We also spent time in an interesting conversation with Brian Day, the dealership's E-Commerce Manager. Obviously, this dealership (part of the Avondale group) specializes in internet-based sales. To support this channel, they have staffed it with very capable people and equipped it with systems that deliver a first class buying experience. 5 Stars all the way around. More

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