Brian Day

We received top-notch service from Tom Lim and the entire team. They made sure to find the perfect vehicle for me. I walked away with exactly what I wanted and more! I could not be happier with our experienc team. They made sure to find the perfect vehicle for me. I walked away with exactly what I wanted and more! I could not be happier with our experience from the first text message to the follow up several days after my purchase. I feel like we have become part of a great family. If you are looking for the highest quality in German engineering and excellence in customer service, please go visit our friends at Mercedes Benz in Grapevine. You won’t be disappointed! More

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I thoroughly enjoyed my no-hassle, streamlined experience. Beginning with, organically meeting Brian Day, and asking some questions. Once Brian got the ball rolling, Marco stepped in and provided experience. Beginning with, organically meeting Brian Day, and asking some questions. Once Brian got the ball rolling, Marco stepped in and provided superior service. He even drove to my home to complete paperwork. In my book, that is no-hassle service. Thanks again to Brian Day, and Marco Lopez at Avondale. I look forward to my next purchase with them. …and by the way…the car handles wonderfully; whether in traffic, or an open road! More

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Given a vehicle is often the second-largest purchase in a person’s life, trust and transparency are major factors when it comes time for prospective car buyers to shop for and purchase a car. Basel Abbas person’s life, trust and transparency are major factors when it comes time for prospective car buyers to shop for and purchase a car. Basel Abbas ticked all the boxes mentioned above and provided me with a VIP customer experience. After we discussed my desired vehicles, options, budget, he immediately got to work and presented me with multiple options. Not only was he prompt in getting the vehicle I had selected to the front of the building, but spent a considerable amount of time in go through all the features of the vehicle from how to use MBUX infotainment, cluster panel. While taking the vehicle for a test derive, he used this time to explain other features, such as drive modes, etc and after we returned to the dealership, he then explored how park assist work and then put in action. If you want to a pleasant and satisfactory car-buying experience that is second to none, then Basel is the Man. P.S. I am a repeat Mercedes Benz customer and I'm planning to purchase other cars, one for my wife and another for my son. Najib El Otmani More

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I recently purchased an AMG GLE 53 Coupe from Basel, and I couldn’t be happier with the experience. Earlier this year, Basel also helped my mom purchase her car, and now it feels like he’s truly become part I couldn’t be happier with the experience. Earlier this year, Basel also helped my mom purchase her car, and now it feels like he’s truly become part of our family. His warmth, professionalism, and dedication to his clients go far beyond expectations. Basel took the time to understand my needs, answered every question with care, and ensured the process was seamless and stress-free. He treats his customers like family, and his genuine approach makes such a difference. I’m forever grateful for the way he went above and beyond for both me and my mom. If you’re looking for a trusted professional who truly puts his heart into what he does, Basel is the person to see. Thank you, Basel, for making this such a special experience for our family More

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Tom was a joy to work with. He really cares about his clients and has such a great personality. I definitely recommend anyone to work with him for their Mercedes purchase!😀😀 He really cares about his clients and has such a great personality. I definitely recommend anyone to work with him for their Mercedes purchase!😀😀 More

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These folks are professional, courteous, friendly and inviting. We came in from out of state and Marco made sure everything was represented accurately and handled efficiently. We will definitely look t inviting. We came in from out of state and Marco made sure everything was represented accurately and handled efficiently. We will definitely look to Grapevine in the future. Brian and Marco should be considered the standard of what online car shopping providers strive to meet. More

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Marco and the team were amazing! They took their time to answer all of our questions, made sure the vehicles were detailed and beautiful! Took the time to set up features on our new They took their time to answer all of our questions, made sure the vehicles were detailed and beautiful! Took the time to set up features on our new cars and personally connected in a way that made us feel like family! More

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I recently purchased a vehicle from Mercedes of Grapevine, and the experience was exceptional, thanks to salesman Marco Lopez. Marco provided a professional, smooth, and convenient sales process. H Grapevine, and the experience was exceptional, thanks to salesman Marco Lopez. Marco provided a professional, smooth, and convenient sales process. He was responsive, insightful, and incredibly helpful, making the entire transaction painless. Overall, I'm very happy with my purchase and highly recommend Marco and the dealership. More

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Basel was terrific to work with. I had a specific situation that he was able to help me with. Professional throughout and set me up for success with follow up once I was in my vehicl I had a specific situation that he was able to help me with. Professional throughout and set me up for success with follow up once I was in my vehicle. Bryan also gets kudos. Happy customer! More

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Marco and Brian are absolutely amazing! Thank you for your help and hard work to make this deal! I WILL be back! Thank you for your help and hard work to make this deal! I WILL be back! More

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