Dealership Experience
12 yrs, 11 mos
Industry Experience
12 yrs, 11 mos
Specialties & Trainings
Volvo Master Certified
Employee Video
49 Reviews
Write a Review49 Reviews of Brian Cox
March 30, 2023
Best car buying experience I've had in 50 years. The staff was cooperative, helpful, and supportive in a new car purchase. They provided a no hassle and low stress approach to new car buying. Both t The staff was cooperative, helpful, and supportive in a new car purchase. They provided a no hassle and low stress approach to new car buying. Both the salespeople and the finance department were easy to work with. Can't say enough about how much we appreciated them. More
Other Employees Tagged: Kim Hicks
May 30, 2020
Great service from Brian Cox and Michael in finance! You can see the results when a company is invested in customer service. Would return for another purchase for sure. Appreciated their time and experti can see the results when a company is invested in customer service. Would return for another purchase for sure. Appreciated their time and expertise and genuinely nice people!! Give them your business and you will not be disappointed. THANK YOU!! More
Other Employees Tagged: MICHAEL IN FINANCE
July 27, 2018
Customer experience oriented Everyone I met on Tuesday was friendly and nice. Employees are obviously proud of the product and dealership. I was treated very well and Brian really Everyone I met on Tuesday was friendly and nice. Employees are obviously proud of the product and dealership. I was treated very well and Brian really did exceed my expectations for customer service. More
July 21, 2018
our new subaru Brian gave us all the time and information that we needed to find the right car. He was very easy to work with. We were very happy Brian gave us all the time and information that we needed to find the right car. He was very easy to work with. We were very happy More
Other Employees Tagged: Brian Cox
July 18, 2018
2018 Subaru Forester We were very pleased with the quality of service we received when we purchased our 2018 Subaru Forester yesterday. Great team at McLaughlin Subaru. We We were very pleased with the quality of service we received when we purchased our 2018 Subaru Forester yesterday. Great team at McLaughlin Subaru. We were very satisfied. More
June 30, 2018
Great experiance We have purchased our last 3 vehicles from Brian and have been very happy with each transaction. This is a great dealership that cares about its custo We have purchased our last 3 vehicles from Brian and have been very happy with each transaction. This is a great dealership that cares about its customers before, during and after the sale. I would recommend them to anyone. More
Other Employees Tagged: Robert Coronado , Beth Scherrman, Sherrie Schmitt
June 18, 2018
Fast, easy and informative I wish McLaughlin Moters was my dealership in Houston, TX. While driving to the Quad Cities my windshield was chipped. I called the dealership and Sh I wish McLaughlin Moters was my dealership in Houston, TX. While driving to the Quad Cities my windshield was chipped. I called the dealership and Sherrie S. Was fantastic. She scheduled the repair of the windshield and an oil change for me like I was a regular customer. The work was done on time and everyone I came into contact with was very pleasant. I also had an issue with a reacurring message on my on call system. My dealership said it would go away in a few days...it didn't...Matt and Brian took the time to fugure it out when they could have been making money selling a new car...They also showed me features on my car I didn't know I had. Thank you Sherrie, Matt and Brian... More
Other Employees Tagged: Matt Campbell , Sherrie Schmitt
May 14, 2018
Great buying experience Everyone from the sales staff to the Sales manager to the Finance manager were terrific and the buying experience very enjoyable. I’ll be back! Everyone from the sales staff to the Sales manager to the Finance manager were terrific and the buying experience very enjoyable. I’ll be back! More
Other Employees Tagged: Robert Coronado , Shaquille Jalloh
May 01, 2018
Excellent experience. Great team - Dave, Scott, Brian and others. Everyone went out of their way to make it a smooth and efficient experience. Thank you for making a diffe Great team - Dave, Scott, Brian and others. Everyone went out of their way to make it a smooth and efficient experience. Thank you for making a difference. More
Other Employees Tagged: Scott Schnabel