Brian Butler | Page 9

Above and Beyond Every time we make a purchase at Mercedes Benz of Loveland we are reminded of why we buy our cars locally from Loveland and not from other dealerships Every time we make a purchase at Mercedes Benz of Loveland we are reminded of why we buy our cars locally from Loveland and not from other dealerships. From the first point of contact, they are very friendly, informative and will go above & beyond to meet your needs. Everyone in my family drives a Mercedes from Loveland and we will not go anywhere else. I cannot thank Carlos, Paul, Brian, Felipe and Alex enough for all their hard work to get us the best deal & their professionalism throughout the entire experience. They truly take out the stress away from the car buying experience & give you the best service possible. I am loving my new car & could not have done it without the team at Loveland. Their customer service and care continues beyond the point of sale & it truly is a family-like environment at this dealership. Thank you for all that you do for us, Sarah Alagha More

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Awesome experience from start to finish. From the very first click on my laptop in North Dakota, everything was smooth and quick. It was the best car buying experience of my life and I'm 51 a From the very first click on my laptop in North Dakota, everything was smooth and quick. It was the best car buying experience of my life and I'm 51 and I've purchased quite a few vehicles. No smooth talking salesman pitch. Everything was just as promised. Nick Umholtz was great he delivered on everything he promised, Brian Butler and Felipe Sorzano both were professional and made you feel like a superstar in that fabulous Benz....I would recommend this dealership to anyone in the market for a new Benz or a used vehicle More

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Simply outstanding dealership! Nic went above and beyond in making sure we were happy with all the aspects of purchasing a new vehicle. His enthusiasm for his job was palpable and i Nic went above and beyond in making sure we were happy with all the aspects of purchasing a new vehicle. His enthusiasm for his job was palpable and infectious! His attention to details excellent and his desire to make sure everything was absolutely as good as possible for us was obvious. Thoroughly recommend without reservation. More

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Best car buying experience in 55 years David Soto was an awesome salesperson. From the moment he greeted me on the lot, he went out of his way to make me feel welcome and comfortable with David Soto was an awesome salesperson. From the moment he greeted me on the lot, he went out of his way to make me feel welcome and comfortable with my first visit to Mercedes-Benz of Loveland. My second visit with my wife turned out to be the purchase of our Mercedes CLA250. This was by far the best car buying experience I have ever had and I would recommend this store to anyone considering a new or used car. Thanks also to Brian Butler and Felipe Sorzano who completed the superb service. My wife and I thoroughly enjoyed our time spent at the dealership. More

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No Pressure Sale David was nice and pleasant with no high pressure sales techniques. Gave quality information so I could make my decision. Brian helped me get into th David was nice and pleasant with no high pressure sales techniques. Gave quality information so I could make my decision. Brian helped me get into the car I wanted and Felipe was quick and knowledgeable about the purchasing process. Great team. More

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Just Looking! We were just out looking at cars, after spending time with Chase it just made sense to go with this Mercedes. The time Chase spent with us was educat We were just out looking at cars, after spending time with Chase it just made sense to go with this Mercedes. The time Chase spent with us was educational and fun. Brian was friendly and Felipe made it easy. These professionals made us feel comfortable like no other dealership we have ever been in and make us proud to own a Mercedes. Thank you. More

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My first Mercedes Benz Over the past 40 years, I've purchased more than a dozen cars, Ford, Nissan, Hyundai, trucks, sedans, SUVs, etc. I've generally been pleased with all Over the past 40 years, I've purchased more than a dozen cars, Ford, Nissan, Hyundai, trucks, sedans, SUVs, etc. I've generally been pleased with all of them. The one thing they all had in common was the dealership experience, you know the excitement heavily tinged with the that sinking feeling of being taken to the bank by that wolf in a sheep's skin. After all, they do this every day and I get a car or two only every 5 to 10 years, so it always seems like the first time. The staff at Mercedes Benz of Loveland were an exception. I've never felt as welcome, comfortable, as well treated, or as confident that I got a good deal on a car purchase. . . and a Mercedes to boot! When we walked in, the receptionist greeted us and asked us how she could help. I told her we were there to buy a car. She said someone would be with us in a few minutes and pointed out the free snacks and coffee bar in lounge area. Before the espresso machine had filled my cup half way, Brian Butler, the sales manager, came over and welcomed us in a very cordial way. Let us know his team was busy but that one of his team members would be with us in just a few minutes. Before we finished talking, one of Brian's team walked up and Brian introduced us to Chase Albright. There was no push, no hurry to the ensuing conversation. We moved to Chase's office and told him that we'd seen a listing for one of their vehicles online and were interested in getting it. A preowned 2015 ML350 with only 19K miles and one of the most competitive prices listed anywhere in the front range area. After checking Chase came back and said, "There's good news and bad news." Apparently the vehicle we'd seen had been sent to auction they hadn't been able to sell it for a while. The good news was that they could get the car back. Chase mentioned that the car was in pristine condition and had been surprised that it had not sold. Part of the bad news was that we wouldn't be able to see or drive the Car until the following Monday (it was a Saturday) as the auction lot was closed and they wouldn't be able to retreive it until the lot opened the following Monday. We decided to purchase the vehicle unseen (yes, I know what some of you may be thinking . . a fool and his money are soon parted), but Brian guaranteed us that if we didn't like the car he would tear up the paper work. Our last stop in the purchase process was in the financial department where we were introduced to Alex Clarke. Alex took the time to go over and explain all the options and details in a very relaxed, cordial, and understandable manner. Again, never felt so comfortable or well treated at a car dealership in my life. We returned the following Thursday to pick up the car we'd purchased. True to Chase's word, the car was pristine, beautiful in fact. Well maintained by the previouw owner and a three year old car with only 19K miles! We've been driving it for a week now, the car lives up to the Mercedes reputation. Solid, smooth, quiet, handles oh so well . . . it glides around corners, seems to defy the laws of physics!. My hat's off to Brian, Chase, Alex, and the rest of the team we never met who retrieved the vehicle, re-certified (!), and applied the extras we purchased. Best car buying experience of my life! More

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A Great Car Buying Experience Just a moment to say that it was a great experience last week when we purchased our new Mercedes. Nic Mercer has a great personal rapport with his cl Just a moment to say that it was a great experience last week when we purchased our new Mercedes. Nic Mercer has a great personal rapport with his clients and Brian Butler took the time out of his busy day to come over and speak with us. The functionality of our new vehicle was explained and we were offered an opportunity to call on them with further questions if need be. This has been the best car buying experience we have had in over twenty years. Thanks to all who made it possible. More

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Great experience with Nic We had a fantastic experience from the first greeting in the parking lot with Brian to working Nic to find the right vehicle to signing papers with Fe We had a fantastic experience from the first greeting in the parking lot with Brian to working Nic to find the right vehicle to signing papers with Felipe. I had a pretty good idea of what I wanted when we came to the dealership and Nic worked to get us a great deal without feeling pressured. It was a great car buying experience with the entire staff, we will certainly be coming back! More

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Great Experience We had never considered a Mercedes until we walked in out of curiosity. Paul greeted us with all the knowledge we needed for every factor of the car. We had never considered a Mercedes until we walked in out of curiosity. Paul greeted us with all the knowledge we needed for every factor of the car. The amount of knowledge he had regarding every component of the car was astounding, more than we have ever gotten from any other dealership in all of our buying experiences!! He is top notch with his knowledge of all 3 car models we were looking at! More

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