Brian Butler | Page 4

I had a great experience purchasing my new C300 at Mercedes Benz of Loveland. I specifically got to work with Alex, Nick, Brian and Chase in sales and Kacey in service. They were all very professional Mercedes Benz of Loveland. I specifically got to work with Alex, Nick, Brian and Chase in sales and Kacey in service. They were all very professional and accommodating! I highly recommend working with the shop foreman as I was able to meet with him as well and was very impressed with how much knowledge and experience he has on Mercedes vehicles. More

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Excellent, friendly service. This is the 4th Mercedes I've purchased from Paul and it's always an enjoyable experience. Paul is very easy to deal with and very professional. Als This is the 4th Mercedes I've purchased from Paul and it's always an enjoyable experience. Paul is very easy to deal with and very professional. Also, he know his cars and is helpful when selecting and after the purchase with all the bells and whistles. Thanks Paul More

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Mercedes Benz of Loveland to say the least is phenomenal! Am I a repeat customer, absolutely, yes! The following story is true, recent, and without embellishment. I went to the Mercedes Dealership late Tuesd Am I a repeat customer, absolutely, yes! The following story is true, recent, and without embellishment. I went to the Mercedes Dealership late Tuesday afternoon hoping to get a quick carwash before I was to leave town on early Thursday morning. It should be noted that when you purchase your Mercedes or any car for that matter from these people, your washes are always free! But, there is more! Not only are the washes free, they dry the vehicle for you too and they will vacuum the inside, clean your windows, check then reset the air pressure in the tires, etc. It's a very nice detailing inside and out! The washes and detailing however, are not what this story is about! This story is about the friendships that have been cultured, nurtured, and developed over the time that I have been affiliated with Mercedes Benz of Loveland, CO. What had happened that Tuesday in the dealership is this. Again, what was initially intended to be a quick car wash ended up being a new car purchase for me! It should be noted that the Mercedes Benz that I purchased was not brand new but, it was an almost new, late model year Certified Preowned Mercedes! Upon presentation this automobile could easily pass on as a new one! The conversation transpired like this, I was visiting with my good friend Nick who sold me my first Mercedes and is now one of the Sales Managers, about a recent letter that I received from them about the ease of purchasing a new Mercedes with no money down or out of pocket expense, very low interest rates, Mercedes cash rebates, etc, etc. I was telling Nick that everything in the letter sounded great but I just wasn't in a position yet to entertain a car payment that was more money than my present car payment. As it turned out, Nick told me they had "1" car that I might be interested in. He did warn me ahead of time though that it wasn't my favorite color of which he initially thought was black and it wasn't a brand new Mercedes it was a low mileage certified preowned Mercedes and this particular one had a significant more amount of options on it versus my previous well optioned Mercedes. I did have to submit to Nick that while yes, I did very much appreciate the color black especially on a Mercedes but, I was ready to change to a less demanding paint preference. The paint color in question is Mercedes' "Iridium silver" with a black interior! Needless to say that this is the Color of the car that Nick had for me to look at! As it turns out too, Mercedes is having a Pre-owned special happening now as well as the special on the new cars! To make this long story a little shorter, but the time my conversation was over with Nick (the sales mgr) I was driving home in this new (for me) certified preowned Mercedes Benz! And, because of the current special going on right now, Mercedes is making my first "2" car payments for me and they matched the 2.99% financing that I had on the Mercedes that I traded in on this new Mercedes and they refunded the money from the extended warranty that I had purchased for my trade in. That represents a check for more than "2" thousand dollars! It should be noted as well that my car payments are not going up more than a couple of dollars either! Now, will everyone that visits Mercedes Benz of Loveland, CO be able to pull off a deal like I just did? Maybe? Obviously, everyone has a different situation! What I can say with a very high level and degree of certainty is this, the professionalism showed by all members of this Dealership is second to none! The sales staff and mgt, Nick, Brian, Sean and Alex, Finance Mgr. make getting you into your new Mercedes easy and very uneventful, which for me is as good as it gets! I can go on and on about how well these people know there cars but to know and understand people is the bottom line! Lastly, Your Mercedes will last you for a very long time but your friendships that you are most likely going to make are going to last you forever! More

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Amazing Transaction I inquired about a GLS on the website and had a response within 30 minutes,, followed by an email from Alex Bovee (salesman). We talked and set up a I inquired about a GLS on the website and had a response within 30 minutes,, followed by an email from Alex Bovee (salesman). We talked and set up a date for a test drive. When I got to the dealership, which is 67 miles away, Alex was ready for me. We reviewed the car, talked about my desires, and he suggested a different vehicle - a GLE350. This is a step down from the GLS. We drove one and I ended up buying a 2020 GLE350. It took about 4 weeks to be received from the factory. During that time we talked regularly so that I was kept up to speed on the progress. Everyone I spoke to was more than willing to help, even if it wasn't their job description. I have never felt more welcome at any dealership. More

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Seamless Experience This is the fourth vehicle that I have purchased from this dealership. Seamless experience in purchasing, financing and service. Top notch dealershi This is the fourth vehicle that I have purchased from this dealership. Seamless experience in purchasing, financing and service. Top notch dealership that I highly recommend. More

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Bought my wife a glc suv today and was taken great care of by Sean my sales rep and Brian the sales manager as well as the used car manager whose name i unfortunately forget. They were fantastic and went t of by Sean my sales rep and Brian the sales manager as well as the used car manager whose name i unfortunately forget. They were fantastic and went the extra mile to Make sure I got the deal I wanted. Highly recommend making the drive from Denver More

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Sprinter "Adventure Van" Purchase We have been searching for a 4x4 Van off and on for about 7 years. We were extremely hesitant on other purchases over the years. After talking with th We have been searching for a 4x4 Van off and on for about 7 years. We were extremely hesitant on other purchases over the years. After talking with the team at Mercedes-Benz of Loveland, we felt extremely comfortable on talking with them and felt like we were not getting pushed into any purchase. We worked with Bill Holloway, Brian Butler, & Alex Clarke. They all made the purchasing of our Dream Van extremely smooth. Bill answered a ton of questions relating to the Sprinter Van and helped us find the van that would work best with our family's desire to explore! We drove 2 1/2 hours from Colorado Springs to Loveland to purchase this van. We passed several different Mercedes-Benz dealerships to arrive at the Sprinter Van Mecca (MB of Loveland). We were highly impressed with the customer service and the knowledge of the MB of Loveland team. Thanks- The Potter Family! More

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Top Tier Experience Very pleased with our experience at MB of Loveland. We go through cars quite often and we were looking for an easy transaction without all the "fluff" Very pleased with our experience at MB of Loveland. We go through cars quite often and we were looking for an easy transaction without all the "fluff". Ken Fries was excellent to deal with; honest, straight forward and no-pressure. Both Nic & Brian (managers) were great to deal with and Alex in finance was fantastic! For what its worth, they definitely earned long term customers from us. More

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Great team to work with! Ken,Brian and Alex provided exceptional customer service and went the “extra mile” to locate the SUV and options in which my wife and I were most inte Ken,Brian and Alex provided exceptional customer service and went the “extra mile” to locate the SUV and options in which my wife and I were most interested. Compared to similar Denver area dealerships, Ken and Brian took the time to make me feel like a valued customer and Alex made the fiscal transaction experience seamless and transparent. More

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We received great customer service during the recent purchase of our new car. Ken let us test drive as many cars as we wanted and gave us the time to make our decision without the typical salesman press purchase of our new car. Ken let us test drive as many cars as we wanted and gave us the time to make our decision without the typical salesman pressure. It was the best car buying experience I’ve ever had. More

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