Brian Burke
General Manager
Ed Martin Chrysler Dodge Jeep Ram
5500 S. Scatterfield Rd.
Anderson, IN 46013
Dealership Experience
13 yrs, 7 mos
Industry Experience
31 yrs, 11 mos
Languages Spoken
English
45 Reviews
Write a Review45 Reviews of Brian Burke
December 18, 2024
Corey is the best Sells guy to ever do it! He will find the perfect car for you! #CoreyGotTheKeys #Edmartin He will find the perfect car for you! #CoreyGotTheKeys #Edmartin More
Other Employees Tagged: Dan Apking, Brady Riddle, Kevin Frazier, Corey Pritt
December 06, 2024
I purchased a 2025 Ram 1500 that has had 3 issues in under 200 miles of ownership. I’m told that RAM doesn’t have a solution for it and there’s nothing can do but I’m expected to drive this new truck ar under 200 miles of ownership. I’m told that RAM doesn’t have a solution for it and there’s nothing can do but I’m expected to drive this new truck around that has a check engine light on for an engine malfunction and a whining noise from the engine on cold starts. The 3rd issue is temporarily resolved. I requested to get out of the truck and get into another one so I could leave these issues behind. I was told I would be taken care of. Keep in mind I took a PTO day off of work to find a solution and common ground. I sat at the dealership for 2 hours and was patient. I was told several times that the GM is working on my deal. He didn’t even touch it and approached me realizing that I had been waiting. He told me he would be with me in 20-30 mins. He said I could leave and he’d call me to talk it out . I said that’s fine, I’m going to drive the 70 miles home and will expect his call. Well that call never came. I followed up through the day and was told he’s working on it just to be told once they were closed that they would look into it tomorrow. I’ve purchased 5 new vehicles at this dealership and was treated like this? I can’t wrap my head around how this is acceptable. The lack of empathy, professionalism, desire to do right, and transparency about the ordeal are prevalent. I was also told that I would have to come more out of pocket on the new vehicle to get out of the seriously flawed one I have. I genuinely in good faith wouldn’t think Mark Harrison would let this fly. I’ve been loyal, patient, and as understanding as I can be in this matter. To be led on, not prioritized, and not respected is inexcusable. More
Other Employees Tagged: Kris Groninger
October 09, 2024
Robin was great! She was very helpful by getting me the best deal possible and having the patience on a Saturday afternoon to make things happen! She was very helpful by getting me the best deal possible and having the patience on a Saturday afternoon to make things happen! More
Other Employees Tagged: Scott Diehl , Robin Hines
October 03, 2024
They were absolutely wonderful to work with and very professional! They made my dreams of owning a Jeep come true! professional! They made my dreams of owning a Jeep come true! More
Other Employees Tagged: Kris Groninger, Scott Diehl
July 30, 2024
It was a wonderful process. They were professional and educational. I will definitely recommend to my friends and family. They were professional and educational. I will definitely recommend to my friends and family. More
Other Employees Tagged: Jeremy Greer, Scott Diehl , Robin Hines
February 14, 2024
Robin and Brian were an absolute pleasure to work with. Without a doubt the best experience I’ve ever had at a car dealership. I would highly recommend this team to anyone. Without a doubt the best experience I’ve ever had at a car dealership. I would highly recommend this team to anyone. More
Other Employees Tagged: Robin Hines
November 27, 2023
Robin stayed on top of me for months on a car that was very rare and was very professional and understanding I recommend her all day! The dealership was great tj work with also! very rare and was very professional and understanding I recommend her all day! The dealership was great tj work with also! More
Other Employees Tagged: Robin Hines
October 25, 2023
Very pleased with the sales team working with me on my new Ram truck purchase. Robin, Brian, & Scott were on their A game with a busy sales room. Definitely would recommend anyone looking for a new vehic new Ram truck purchase. Robin, Brian, & Scott were on their A game with a busy sales room. Definitely would recommend anyone looking for a new vehicle to check them out. More
Other Employees Tagged: Scott Diehl , Robin Hines