Brian Black
Brian Black at Ken Garff Mercedes-Benz of Salt Lake City
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Brian Black

Retail/Boutique Counter

Ken Garff Mercedes-Benz of Salt Lake City

575 South State Street
Salt Lake City, UT 84111

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4.9
8 Reviews
4.9

8 Reviews

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8 Reviews of Brian Black

October 01, 2024

Dealership Rating
Employee Rating

Cameron provides us top notch service without being pushy. He gets me in&out quickly. More

by sheiladepoyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

August 03, 2024

Dealership Rating
Employee Rating

Outstanding dealership and great staff. I have confidence in all they do for both of my Mercedes . More

by TONYK3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

July 28, 2024

Dealership Rating
Employee Rating

Excellent customer service! Treated my 10 year old car like it was a brand new one. More

by raini.heap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

July 25, 2024

Dealership Rating
Employee Rating

If this review is for my A service on my GLC300, I did not work with Vivian. The service rep was Cameron. If this rating is for Cameron, I would give him five stars. I have worked with Vivian in the More

by JFGEKG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 24, 2024

Dealership Rating
Employee Rating

Dave's personalized attention provided details to individualize my buying experience. He was transparent about cost and has a great depth of knowledge. Follow-up care and personalized contact for at- More

by loripantuso
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Laccaorce, Mike Griffiths

Jun 27, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

June 21, 2024

Dealership Rating
Employee Rating

Horrible- I going to write a review to use someone else if possible. Use anyone but Mercedes of salt lake!!!! More

by MEDINA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 24, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for your review. We’re sorry to hear that your experience with us did not meet your expectations. We’d like to hear more about what happened so that we can look further into this issue. Please reach out to us at the contact information listed below at your earliest convenience. Dave Bennion, General Manager daveb@kengarff.com

April 24, 2024

Dealership Rating
Employee Rating

Friendly, competent service from knowledgeable advisors. Ken Garff makes sure that I leave satisfied. They always work with with me to resolve any issues until we are satisfied. More

by davidkambic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

April 06, 2024

Dealership Rating
Employee Rating

You have done a very good job so far. I hope next time to be the same quality of work. More

by M_shataf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Braiden Draper

Apr 10, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

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