Brian Bates
Brian Bates at Kenny Ross Subaru

Brian Bates

Service Manager

Kenny Ross Subaru

11299 Lincoln Hwy
North Huntingdon, PA 15642

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4.5
36 Reviews
4.5

36 Reviews

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37 Reviews of Brian Bates

November 15, 2025

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The replacement of my engine was completed with a high level of professional standards and in a timely fashion. I therefore highly reccomend Kenny Ross Subaru for repairs and vehicle service. More

by CRAIGJAMESSAUNDERS
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Recommend Dealer
Yes

November 09, 2025

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I bought my daughter a car. Only 2 days later her tire blew out. I called them and they had a tow truck come and pick up her car and gave her a loner for the day. Replaced the t More

by ANTHONYPACK24
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Recommend Dealer
Yes

November 04, 2025

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This is my first Subaru (2017 Impreza), and my first time where I had the dealer service my car beyond the warranty. Love my Subaru. Kenny Ross N. Huntingdon is first-rate. The service department rocks! They More

by D_HARKETT
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Recommend Dealer
Yes
Nov 06, 2025

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 03, 2025

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We purchased a Demo CrossTrek at Kenny Ross that was virtually still brand new, having only 6000 miles on it. I later went and had the oil changed at the appropriate time and had a great experience- i More

by Kathy.groll
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Hastings, Mike Siefers

Nov 06, 2025

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 02, 2025

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Always pleasant and helpful. Everyone seems very knowledgeable about their vehicles. Service department is efficient. More

by J-TSTILLWAGON
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Recommend Dealer
Yes
Nov 06, 2025

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 01, 2025

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Love this place the service, the technicians the play-by-play on what you can decline or approve the video they sent while I was waiting for all preventative maintenance to be done. The free coffee, More

by PAULAWEISS1
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Recommend Dealer
Yes
Nov 06, 2025

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 28, 2025

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Customer friendly, professional, prompt service provided. Loved the video taken. Kept me informed throughout appointment. Got me on and out. More

by BERNICEBTANG
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Recommend Dealer
Yes
Nov 06, 2025

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 26, 2025

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Finally, this is is the first time you have not charged me covered by warranty..thank you More

by ROOTCREED
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Recommend Dealer
Yes
Nov 06, 2025

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 25, 2025

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This was an absolutely great experience for me. Best I have ever had. So painless and efficient! More

by RN1PMOO
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Recommend Dealer
Yes
Nov 06, 2025

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 22, 2025

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Employee Rating

Just a great fixing on my Subaru and done in just a couple of hours More

by LOUGNO1
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Recommend Dealer
Yes
Oct 22, 2025

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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