36 Reviews
Write a Review37 Reviews of Brian Bates
November 15, 2025
The replacement of my engine was completed with a high level of professional standards and in a timely fashion. I therefore highly reccomend Kenny Ross Subaru for repairs and vehicle service. level of professional standards and in a timely fashion. I therefore highly reccomend Kenny Ross Subaru for repairs and vehicle service. More
Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers, Josh Verheyen
November 09, 2025
I bought my daughter a car. Only 2 days later her tire blew out. I called them and they had a tow truck come and pick up her car and gave her a loner for the day. Replaced the t Only 2 days later her tire blew out. I called them and they had a tow truck come and pick up her car and gave her a loner for the day. Replaced the tire and had it back the next day. All of this didn't cost me a dime. Above and beyond! Thank you again for all your help! More
November 04, 2025
This is my first Subaru (2017 Impreza), and my first time where I had the dealer service my car beyond the warranty. Love my Subaru. Kenny Ross N. Huntingdon is first-rate. The service department rocks! They where I had the dealer service my car beyond the warranty. Love my Subaru. Kenny Ross N. Huntingdon is first-rate. The service department rocks! They know Subarus, and they are very trustworthy. Michael, my service advisor this time, was very helpful. Bryan has also been great. I love the whole team! There is no reason for me to go anywhere else for service, or for the eventual new car! More
Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers, Josh Verheyen
November 03, 2025
We purchased a Demo CrossTrek at Kenny Ross that was virtually still brand new, having only 6000 miles on it. I later went and had the oil changed at the appropriate time and had a great experience- i virtually still brand new, having only 6000 miles on it. I later went and had the oil changed at the appropriate time and had a great experience- in and out like clockwork! No waiting....Then came my Inspection some months later and discovered I needed new tires- which I thought it was way too soon - but the Dealership worked with me on this issue and they really shine! The Service Manager Brian is a true Customer oriented person- I left there very pleased with their attitude and customer emphasis! 5 Stars for sure ! More
Other Employees Tagged: Bryan Hastings, Mike Siefers
November 02, 2025
Always pleasant and helpful. Everyone seems very knowledgeable about their vehicles. Service department is efficient. Everyone seems very knowledgeable about their vehicles. Service department is efficient. More
Other Employees Tagged: Charlie Smith, Lauren Rosenbayger, Christina Barmada
November 01, 2025
Love this place the service, the technicians the play-by-play on what you can decline or approve the video they sent while I was waiting for all preventative maintenance to be done. The free coffee, play-by-play on what you can decline or approve the video they sent while I was waiting for all preventative maintenance to be done. The free coffee, the free snacks, the free popcorn thank you so much. More
Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers, Josh Verheyen
October 28, 2025
Customer friendly, professional, prompt service provided. Loved the video taken. Kept me informed throughout appointment. Got me on and out. Loved the video taken. Kept me informed throughout appointment. Got me on and out. More
Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers, Josh Verheyen
October 26, 2025
Finally, this is is the first time you have not charged me covered by warranty..thank you me covered by warranty..thank you More
Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers, Josh Verheyen
October 25, 2025
This was an absolutely great experience for me. Best I have ever had. So painless and efficient! Best I have ever had. So painless and efficient! More
Other Employees Tagged: Steven Runion, Bryan Hastings, Mike Siefers, Josh Verheyen

