Brian Barrett
Brian Barrett at Steve Rayman Chevrolet
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Brian Barrett

Service Advisor

Steve Rayman Chevrolet

2155 Cobb Pkwy SE
Smyrna, GA 30080

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3.9
178 Reviews
3.9

178 Reviews

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178 Reviews of Brian Barrett

June 09, 2024

Dealership Rating
Employee Rating

Very pleased with my sales person Service and the manager for their service while we was at the dealership an for helping me out More

by RNICHOLS1335
Service Price Transparency
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Recommend Dealer
Yes

June 08, 2024

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Excellent service. Made the buying process easy. Professional, friendly, and courteous was all the staff. Highly recommend!!! More

by Wsentmore
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Recommend Dealer
Yes

June 07, 2024

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Your servce center is clean and the waiting rooms are welcoming. The service that I received on June 5th was great! My service adviser was courteous, professional , efficient and effective in addressing More

by EDAW0
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ellen

Jun 07, 2024

Steve Rayman Chevrolet responded

Thank you for the kind words! We're glad to hear that our service center at Steve Rayman Chevrolet met your expectations and provided a great experience. We appreciate your feedback and look forward to serving you again!

June 07, 2024

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Very professional would recommend to anyone looking for a Chevy or needs a repair. Top-notch Dealership More

by JDB131983
Service Price Transparency
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Recommend Dealer
Yes
Jun 07, 2024

Steve Rayman Chevrolet responded

Thanks for the recommendation! We're delighted to hear you had a professional experience at Steve Rayman Chevrolet. We appreciate your support and look forward to assisting you again in the future!

June 06, 2024

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I’m very pleased with the service. The price of oil changes keeps getting higher More

by FREDZACK32
Service Price Transparency
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Recommend Dealer
Yes
Jun 07, 2024

Steve Rayman Chevrolet responded

Hi Fred, we are happy to hear you are overall satisfied with your service experience at Steve Rayman Chevrolet. Thank you for sharing your feedback on our pricing, and if you have any questions on this, please reach out!

June 05, 2024

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I made an appointment to have my truck serviced (oil change) my vehicle was taken back at my appointment time and I was out of the service area within an hour. More

by HORACE_DAVID
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dominique

Jun 05, 2024

Steve Rayman Chevrolet responded

Horace, we're glad to hear that your service appointment went smoothly and efficiently at Steve Rayman Chevrolet. Thanks for sharing!

June 04, 2024

Dealership Rating
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Everything went just great I really do appreciate the customer service that I did receive said not only where your technicians was on task but your service Personnel was equally on test I had a great exp More

by BENNY56SMITH
Service Price Transparency
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Recommend Dealer
Yes
Jun 04, 2024

Steve Rayman Chevrolet responded

We're delighted to hear that you had a great experience with our team at Steve Rayman Chevrolet! Your kind words about our technicians and service personnel mean a lot. Looking forward to seeing you at your next service appointment, Benny!

June 03, 2024

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Having a 15 word minimum entry for a review is counterproductive and detrimental to satisfaction score. Next time i will not respond. More

by phoenix.kasten
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Steve Rayman Chevrolet responded

Thank you for your feedback. At Steve Rayman Chevrolet, we value all input and will consider this as we strive to improve our processes.

May 26, 2024

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Employee Rating

The customer service is terrible. I got my oil changed and oil was left on my car and it wasn’t cleaned More

by sessna_driv
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Service Communication
Recommend Dealer
No
May 27, 2024

Steve Rayman Chevrolet responded

I'm sorry to hear about your experience with our service. Leaving oil on your car is not acceptable, and we apologize for any inconvenience this caused. We'd like the opportunity to make things right, so please reach out when you can. Thank you, Thomas Campbell - Service Manager - 678-424-2084

May 23, 2024

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Employee Rating

Wanted a simple oil change. 90 minutes (jiffy lube…10 mins max and costs less). Had a warranty item previously serviced at this dealership…said so on previous service paperwork More

by jhgenthner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 23, 2024

Steve Rayman Chevrolet responded

I'm sorry to read about your experience. We strive for efficient and thorough service, so it's disappointing to learn that we didn't meet those expectations during your visit. I understand how frustrating this can be and would like the opportunity to address these issues directly with you. Please reach out at a time that works best for you - Thank you, Thomas Campbell - Service Manager - 678-424-2084

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