Brian Balser

I was treated with kindness and could not have asked for better people to help with the purchase of a vehicle. My experience was terrific from start to finish. I would highly recommend Valley Volkswagen and better people to help with the purchase of a vehicle. My experience was terrific from start to finish. I would highly recommend Valley Volkswagen and CMA! More

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I’ve bought 2 cars from Carter in less than two years. The process couldn’t be any easier and Carter is a top notch salesman! Not pushy like many others. The process couldn’t be any easier and Carter is a top notch salesman! Not pushy like many others. More

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I needed a state inspection and they were able to get my vehicle in and taken care of very promptly and efficiently. Couldn’t be happier. vehicle in and taken care of very promptly and efficiently. Couldn’t be happier. More

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Top Notch This was the first time I've been there, but it definitely won't be the last. They were very nice and helpful. Brian greeted me and then introduced me This was the first time I've been there, but it definitely won't be the last. They were very nice and helpful. Brian greeted me and then introduced me to Ray. They made the process quick and easy. I was from WV and was staying at my family's camp 30 min away. I didn't know anyone in the area and since I did not trade my car in, I had 2 vehicles now at the . They did not have a driver available to drive my vehicle to the camp. However Ray came and picked me up at my camp and brought me back to the dealership so that I would not have to have a towing company tow it. I will definitely recommend this dealership and will definitely go back again myself. More

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Great Experience I can't thank Brian and his employees enough for such a great experience in car buying. Everyone was so friendly and so helpful. We were not treated I can't thank Brian and his employees enough for such a great experience in car buying. Everyone was so friendly and so helpful. We were not treated as customers but were treated like we were friends. I had just brought my GM product down to have it serviced and we had seen the Atlas the prior weekend in Charlottesville. I had been unhappy with the GM vehicle that we had for a while and was just going in to look. Brian was a huge help to us when it came to purchasing the vehicle. The whole team was great to work with. I would recommend them to anyone. For the best buying experience I would certainly go to Valley Volkswagen. They have awesome vehicles and great staff. I can't thank you Brian and the rest of your team for the great treatment and service that I received from you. Thank you so very much!! More

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Great Salesman Because of Ray and all of the employees that I dealt with at Valley this was by far the very Best buying experience that I have ever had. Ray was so Because of Ray and all of the employees that I dealt with at Valley this was by far the very Best buying experience that I have ever had. Ray was so helpful to me and he answered all of my questions. He is absolutely the best salesman that I have ever had the pleasure to do business with. He was so knowledgeable and went out of his way to help me with questions I had about the vehicle. He went above and beyond to help me with the purchase of our new vehicle. And what a great vehicle he sold us. Thank you so much Ray for everything!! More

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Brian Balser is fantastic in the service center!!! What an awesome experience!! We went into the service center to have our Passat serviced and wound up purchasing a brand new 2018 Volkswagen Atlas. F What an awesome experience!! We went into the service center to have our Passat serviced and wound up purchasing a brand new 2018 Volkswagen Atlas. From the moment we stepped into the center, we were treated as royalty. Immediately we were offered something to drink and a fantastic center to rest while our car was serviced. This wonderful man approached me and introduced himself as Ray Hatcher. He showed me the new cars and I informed him that I was only having my car serviced. Needless did I realize that the new Atlas on the showroom floor spoke to me, there was my dream SUV. The rest is history, and I found my family at Valley Volkswagen forever. Love this entire staff and highly recommend this dealership to anyone looking for a new or used vehicle. Patty Minor More

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