Brett Sopocy
Brett Sopocy at Greenway Kia West

Brett Sopocy

Service Advisor

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

4.4
25 Reviews
4.4

25 Reviews

Write a Review

25 Reviews of Brett Sopocy

June 26, 2025

Dealership Rating
Employee Rating

Tony service rep has always provided top notch service even when you have another service rep working with you, he always inputs information that works in your favor best for the car or financially worth More

by CARRIE.G153
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Martins, Tony Nguyen

June 26, 2025

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Things weren't going according to plan but they handled it well and problem ultimately resolved. More

by scott
Service Price Transparency
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Recommend Dealer
Yes

June 21, 2025

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Excellent service thank lo recomiendo ampliamente son puntuales y diligentes te entregan tu carro limpio More

by ajdirienzo
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Lou Bester, Gabriel Taurus

Jun 24, 2025

Greenway Kia West responded

Thank you for the fantastic 5-star review! We’re so glad to hear Brian at Greenway Kia West provided top-notch service and was able to take care of your emergency repair right away. Quick, reliable support in urgent situations is what we strive for, and we’re happy Brian delivered that for you. We truly appreciate your trust and look forward to helping you again whenever you need us! —Greenway Kia West Service Team

June 19, 2025

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Great service at greenway Kia west smooth operation service teams very helpful i recommend everyone to go there for services More

by faridaf12
Service Price Transparency
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Recommend Dealer
Yes
Jun 24, 2025

Greenway Kia West responded

Thank you so much for the 5-star review, Farida! We’re so glad to hear you had a smooth and positive experience with our helpful service team at Greenway Kia West. Your recommendation means the world to us, and we’re always here to provide the same great service whenever you need us. See you next time! —Greenway Kia West Service Team

June 15, 2025

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Professional, Friendly, Knowledgeable staff. Organized dealership and quick service. Great communication from beginning to end. More

by dnaarendt
Service Price Transparency
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Recommend Dealer
Yes
Jun 24, 2025

Greenway Kia West responded

Thank you for the outstanding 5-star review! We're so glad to hear you had a smooth and efficient experience at Greenway Kia West. From our professional and friendly staff to our organized process and strong communication, we aim to deliver exceptional service every step of the way. We truly appreciate your feedback and look forward to seeing you again! —Greenway Kia West Team

June 14, 2025

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When you’re in the market for a budget friendly car a KIA is an option, so after the purchase expect to receive average service, you get what you pay for. Such has been my experience with this service center More

by SREVENG
Service Price Transparency
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Recommend Dealer
No
Jun 24, 2025

Greenway Kia West responded

Thank you for your honest feedback. We're sorry to hear that your experience with our service center felt average—we always strive to exceed expectations, regardless of budget. Your insights are valuable, and we’ll be sure to share them with our team as we continue working to improve the level of service we provide. If there’s anything specific we can do to better support you moving forward, we’d welcome the opportunity to help. —Greenway Kia West Service Team

June 13, 2025

Dealership Rating
Employee Rating

Very quick and easy Very quick, easy, kind workers every time I come in. Brett was very nice and professional More

by dejesusmeranda
Recommend Dealer
Yes

Other Employees Tagged: Brett Sopocy

Jun 24, 2025

Greenway Kia West responded

Thank you for the wonderful 5-star review, Meranda! We're so happy to hear that every visit to Greenway Kia West has been quick, easy, and supported by our kind and professional team. Shoutout to Brett for delivering great service—we’ll be sure to pass along your kind words. We appreciate your loyalty and look forward to seeing you next time! —Greenway Kia West Service Team

June 03, 2025

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Great help and the shuttle driver was very professional, helpful and friendly. He made the waiting bearable. More

by Dianeingram80
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Diego Barroso, Arturo Ramirez

Jun 10, 2025

Greenway Kia West responded

Hi Diane, Thank you for the great review! We're so glad you had a positive experience and that our shuttle driver helped make the wait more comfortable. At Greenway Kia West, we take pride in providing professional, friendly service every step of the way. We appreciate your kind words and look forward to assisting you again! Best regards, The Greenway Kia West Team

May 30, 2025

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Awful experience. Misrepresented new loan details, and trade in vehicle loan payoff date. Given sales contract paperwork on a thumb drive which we couldn't open onc More

by dhat3462
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Maher Mehjazi

May 31, 2025

Greenway Kia West responded

Dear dhat3462, We’re truly sorry to hear about your experience and want to sincerely apologize for the frustration and inconvenience you encountered. What you described does not reflect the level of service or integrity we strive to uphold at Greenway Kia West. Your feedback is being taken seriously, and we are actively reviewing the situation internally. We never intend for any customer to feel unheard, misled, or pressured in any way. If you’re open to it, we would appreciate the opportunity to speak directly and work toward resolving your concerns. Please feel free to contact our management team at [insert direct phone number or email]. We value every customer’s trust and are committed to doing better. — The Greenway Kia West Team

May 29, 2025

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Kia West is a wonderful dealership that consistently goes above and beyond to make customers feel valued and appreciated. With a friendly and knowledgeable team, they offer a warm, stress-free environment fo More

by miltonrodriguezherrera
Service Price Transparency
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Recommend Dealer
Yes
Jun 24, 2025

Greenway Kia West responded

Thank you so much for the incredible 5-star review, Milton! We're honored by your kind words and thrilled to hear that your experience at Greenway Kia West has been so positive and memorable. Our team is dedicated to making every customer feel valued through friendly service, transparent pricing, and ongoing care. Your appreciation means everything to us—we're grateful for your trust and look forward to serving you again! —Greenway Kia West Team

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