Brett Smith

Brett was very helpful and he helped me get the best possible deal for my brand new 2025 honda pilot touring possible deal for my brand new 2025 honda pilot touring More

by SWOODARD000 Verified Customer Verified Customer

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Brett was awesome and found exactly what I was looking for, he made the car buying process seamless and simple for, he made the car buying process seamless and simple More

by JORDANSTROUD1990 Verified Customer Verified Customer

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Brett was awesome and found exactly what I was looking for, he made the car buying process seamless and simple for, he made the car buying process seamless and simple More

by JORDANSTROUD1990 Verified Customer Verified Customer

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He had a bad experience more than three times I've bought three cars and this one Honda wants to give me something I don't want. three cars and this one Honda wants to give me something I don't want. More

by Kendy Verified Customer Verified Customer

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Excelente atencion y sobre todo la educacion de cada uno de los mienbros con los que tuve wl privilegio de socializar a todos muchas gracias de los mienbros con los que tuve wl privilegio de socializar a todos muchas gracias More

by ALIUSKAIA24 Verified Customer Verified Customer

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I walked in not expecting to buy, but after a test drive and how friendly they are I found the car I love. and how friendly they are I found the car I love. More

by pattyjane86 Verified Customer Verified Customer

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Brett was a phenomenal salesman. He got me exactly what I needed and thanks to him. I’m back on the road again. He got me exactly what I needed and thanks to him. I’m back on the road again. More

by o.medel Verified Customer Verified Customer

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I would liken it to a dental procedure. The only difference is the laughing gas one gets from the dentist?? My experience is one that comes from need not enjoyment. Thanks for your help. Br The only difference is the laughing gas one gets from the dentist?? My experience is one that comes from need not enjoyment. Thanks for your help. Brett was very kind and helpful. More

by RONGALLEGOS77 Verified Customer Verified Customer

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Sales department was knowledgeable, fair and efficient. Our experience was quick and easy. We are happy with our new vehicle. Our experience was quick and easy. We are happy with our new vehicle. More

by Mr.tea1979 Verified Customer Verified Customer

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What should have been an exciting day turned into a complete disaster due to poor customer service and unprofessional behavior. I left with cash in hand, in tears, feeling helpless. I was so upset. complete disaster due to poor customer service and unprofessional behavior. I left with cash in hand, in tears, feeling helpless. I was so upset. Here goes…I called ahead and spoke with Jessica, who assured me she would take care of everything for my visit. That didn’t happen. When I arrived, she did not greet me or assist me at all; I was handed off to Perla, who was fine, but that was not the issue. I made it clear from the start that I wanted to pay cash for the vehicle listed at around $31k and I had this agreement in writing—through text messages and paperwork. To make matters worse, when I got there, the car had been pulled up for me, but someone else was taking it for a test drive. I was not even able to take it for a spin, despite Jessica pulling it up just for me. I came prepared with a cashier’s check and even paid $1,100 for insurance on the vehicle. I was ready to make the purchase and drive away. Then, I was informed that the deal was no longer valid and that I would need to pay an additional $3,000. They claimed a mistake had been made online and that they wouldn’t make enough profit. This kind of dishonesty and greed is a real problem. I firmly believe that because I was a cash buyer, they were unwilling to honor the agreement. When I expressed my frustration, I felt threatened with being escorted from the dealership. This experience completely ruined my day and my excitement. I have been shopping for this car for months, and to learn that I would not be getting it because of their dishonest practices is beyond disappointing. I left the dealership feeling rejected, with my cashier’s check for me to return and my funds frozen, adding to the stress I already experience with car dealerships. Not to mention, I carry a full coverage policy on this car now, that I don’t own. Unbelievable. My experience at Bell Honda reflects a significant lack of professionalism and respect for their customers who are about to make a huge purchase. I hope you take this feedback seriously, as this treatment is completely unacceptable and EXACTLY WHY PEOPE HATE DEALERSHIPS. I will tell every soul that will listen about this experience, warning them of this kind of thing. Bell Honda is not the place to have a great experience. They were trying to squeeze extra money out of of me right at the very end. Sneaky, bad practice. Poor character. The GM should call me personally. More

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