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Brett Paul
Brett Paul at Valley Buick GMC

Brett Paul

General Manager

Valley Buick GMC

7500 145th St W
Apple Valley, MN 55124

4.8
135 Reviews
4.8

135 Reviews

Write a Review

Dealership Experience

23 yrs, 10 mos

Industry Experience

23 yrs, 10 mos

135 Reviews of Brett Paul

February 23, 2025

Dealership Rating
Employee Rating

Very fast and friendly and did exactly what I wanted. Jared Mol was very helpful. More

by doug.dahlke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Mullett , Jared Mol

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Feb 24, 2025

Valley Buick GMC responded

Thank you, Doug! We're thrilled to hear that your experience at Valley Buick GMC of Apple Valley was fast and friendly. It's great to know that Jared was able to assist you and meet your needs. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 21, 2025

Dealership Rating
Employee Rating

This dealership and Staff have always been great to work with over the years. They were fair and honest with me through the entire purchasing process. They also have a great service department. More

by GATOR-TC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Rue, Shane Carnahan, Joel Mullett

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Feb 22, 2025

Valley Buick GMC responded

Thank you so much for your kind words! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley over the years. It’s wonderful to hear that you had a positive experience with our staff and service department during your purchasing process. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 16, 2025

Dealership Rating
Employee Rating

The service staff and cashier were very professional and friendly. The show room and waiting area is very nice!! More

by mcm104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Swanson, Tom Stensrud

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Feb 17, 2025

Valley Buick GMC responded

Thank you for your wonderful review! We appreciate you taking the time to share your experience at Valley Buick GMC of Apple Valley. It's great to hear that our service staff and cashier made a positive impression on you. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 16, 2025

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Employee Rating

Lost credibility with service department for not standing up to do the right thing for good customer service over GM policy More

by don.bolt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Randy Rue, Tim Condon, Scott Soller, Joel Mullett

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Feb 18, 2025

Valley Buick GMC responded

Thank you for sharing your experience with us. We understand your concerns regarding our service department and the impact of GM policy on your experience. Your feedback is appreciated, and we will use it to improve our service moving forward. Thank you again for taking the time to share your thoughts. Sincerely, The Team at Valley Buick GMC of Apple Valley

February 10, 2025

Dealership Rating
Employee Rating

Thank you for getting me squeezed into the schedule for an oil change before I picked up my car from the body shop! Also, thank you to the kind person who detailed my car too! A VERY welcome surprise!! More

by Sarah K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Rue, Heather Swanson, Joel Mullett , Dustin at the body shop

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Feb 12, 2025

Valley Buick GMC responded

Thank you so much for your wonderful review! We're delighted to hear that we could fit you in for an oil change and that you enjoyed the detailing surprise for your car. At Valley Buick GMC of Apple Valley, we strive to provide exceptional service to all our customers. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 06, 2025

Dealership Rating
Employee Rating

Easy transaction. Dealer is honest and upfront with pricing with no hidden fees… Thank you for the easy purchase. More

by jcarr909
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Carnahan

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Feb 08, 2025

Valley Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that your transaction at Valley Buick GMC of Apple Valley was smooth and that you appreciated our honest pricing. We strive to make the car buying experience as enjoyable as possible. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 02, 2025

Dealership Rating
Employee Rating

Valley is the best car dealership in the the metro. Sales people and the service department are what keep my cars in like new condition. More

by MGSTEPHENS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Connor Wickenhauser, Scott Soller, Heather Swanson, Tom Stensrud, Joel Mullett

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Feb 04, 2025

Valley Buick GMC responded

Thank you for your fantastic review! We're thrilled to hear that you consider Valley Buick GMC of Apple Valley the best car dealership in the metro. Our sales team and service department work hard to ensure your vehicles stay in like-new condition. We appreciate your support and look forward to serving you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 24, 2025

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Employee Rating

Friendly and not pushy in making a sale. I would recommend this dealership first new or used vehicles. More

by jimsweet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Carnahan, Connor Wickenhauser, Gary Gibson, Tim Condon

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Jan 27, 2025

Valley Buick GMC responded

Thank you for your kind words! We're glad to hear that you found Valley Buick GMC of Apple Valley to be friendly and non-pushy in your experience. Your recommendation means a lot to us! We look forward to assisting you with any future vehicle needs, whether new or used. Thank you for choosing us! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 10, 2025

Dealership Rating
Employee Rating

My first service on my Denali Duramax and they got it done in a timely matter!! More

by STEVEZ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson, Tom Stensrud

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Jan 12, 2025

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your first service on your Denali Duramax was completed in a timely manner. At Valley Buick GMC of Apple Valley, we strive to provide excellent service to all our customers. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 09, 2025

Dealership Rating
Employee Rating

I did not meet Brett Paul. I wish he would have reached out as I had some issues in the beginning as the car wouldn’t start and the Onstar program did not work. I ended up wait More

by sandersamyl44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake

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Jan 10, 2025

Valley Buick GMC responded

Thank you for sharing your experience with us. We appreciate your feedback and understand your concerns regarding the initial issues you faced with your vehicle. At Valley Buick GMC of Apple Valley, we strive to provide clear communication and support to all our customers. We encourage you to reach out to us directly so we can address your concerns further and ensure you are fully satisfied with your purchase. We value your trust and hope to assist you better moving forward. Sincerely, The Team at Valley Buick GMC of Apple Valley

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