Brett Frimmer
Brett Frimmer at Maplecrest Ford of Mendham

Brett Frimmer | Page 2

Service Advisor

Maplecrest Ford of Mendham

102 East Main St.
Mendham, NJ 07945

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15 Reviews
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15 Reviews

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15 Reviews of Brett Frimmer

June 30, 2020

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Employee Rating

Emma was incredibly helpful throughout the sales process. She was very knowledgeable, friendly and informative pre-sale. Post-sale, I decided to customize my new Ranger. Emma was a great resource for helping More

by Deksdad
Recommend Dealer
Yes

Other Employees Tagged: Tom Giordano, Donald Duncan, Marla Keenan, David Cozza, Emma Giordano , Jim Kane, Donna Levey, Mike McCourt, David Vorcheimer

March 28, 2020

Dealership Rating
Employee Rating

Although we live almost 40 minutes from the Maplecrest location in Mendham we make it a point to get our Vehicles we’ve purchased or leased from them to be serviced at their excellent service department. More

by petegkelly
Recommend Dealer
Yes

Other Employees Tagged: Donald Duncan

Apr 09, 2020

Maplecrest Ford of Mendham responded

Hello Pete & Jennifer, We're so pleased to hear that everything was completed to your satisfaction! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Take care and drive safe! Best wishes, Abriana Smith Sales Representative

November 23, 2019

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Employee Rating

A#1 5-STAR Dealership, Highly Recommended Bought a new F150 Sport 4x4. Many thanks to Giuliana, Mgr. Dave, and Frank to name a few . They presented me with a very fair offer and accommodated a More

by -dp-
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Cozza, Marie Wiggins , Giuliana Durso

April 13, 2019

Dealership Rating

Great Experience! When we arrived we were greated promptly by Olivia. She had the cars we were looking at out front and started. Not only was she professional but she More

by AllisonF17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 24, 2019

Maplecrest Ford of Mendham responded

Hello Jared, Allison and Davina, We are happy we could make your auto buying experience such a positive one here! Thank you for leaving such a great review and 5* star rating for our dealership and for Olivia! At Maplecrest Ford, Inc., we value our customers, appreciate your consideration and your time, and we hope to continue to be of service to you and yours in the future! Thanks again for your business and congratulations on the new car. Best regards, Donna Restaino Levey Business Development & Customer Relations Maplecrest Ford of Mendham

February 21, 2019

Dealership Rating
Employee Rating

DISHONEST Where to start? Charged for repairs that were covered under extended warranty purchased from the dealer. Unable to perform correct repair after many, More

by Commerical vehicle owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tom Giordano, Donald Duncan , Mike McCourt

Mar 05, 2019

Maplecrest Ford of Mendham responded

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Mar 06, 2019

Maplecrest Ford of Mendham responded

Dear Dominick, Thank you for your review. After a two-hour face to face meeting with you, I'm honestly surprised at your takeaway, but now realize what a complete waste of time it was. Your statements of “caught in lie after lie” and accusation of "falsified mileage” reinforces my decision to not publicly address your comments. Your statements are in fact, lies. Maplecrest is powered by humans and we are not perfect. That said, WE DO NOT lie or deceive anyone, regardless of what you may think. During our meeting you mentioned every other Ford dealership within a 15 mile radius, stating you had done business with them all. And to my luck, you found me. And now I know why. I am certain you have tried to do business with other Ford stores but eventually you pulled the same type of shenanigans until you were no longer welcome. And sir, you have worn out your welcome at Maplecrest as well. I’ve read the reviews on your business, and now I know why you find yourself without a single employee and doing business from a PO Box. You’re not a nice person and you have little to no business sense. I’m proud of the reputation my business has earned and I stand by it everyday. I don’t think you can say the same, or at least that is what your customers think. Have a look for yourself. https://www.yelp.com/biz/rissland-garage-door-cedar-grove-2 Tom Giordano

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