Brett Cantrell
General Sales Manager
Don Herring North Mitsubishi
4225 West Plano Pkwy
Plano, TX 75093
26 Reviews
Write a ReviewDealership Experience
26 yrs, 4 mos
26 Reviews of Brett Cantrell
April 06, 2024
This is Scott’s second time helping me purchase a car. I am a little Customer to Mitsubishi and I will never have anyone else. Help me if I can help it besides Scott. I am a little Customer to Mitsubishi and I will never have anyone else. Help me if I can help it besides Scott. More
Other Employees Tagged: Scott Fickert, Shahan Shaikh
March 28, 2024
Scott and the team made our experience one to remember. Scott’s genuine care and open honesty truly shine through the car salesman facade. I say facade, because yes, we were sold a car, but it felt like so Scott’s genuine care and open honesty truly shine through the car salesman facade. I say facade, because yes, we were sold a car, but it felt like some power was still in our control. Rather than guiding us to the most expensive model, or something outside of our means, Scott and the team at Don Herring made sure we received the best deal for what we could offer. Scott is hilarious, a joy to be around, and very personable. The rest of the team, including the general manager, whose name I am misplacing currently, made the process easy to understand and helped us feel confident in our investment. Again, I did not feel sold too. Rather, it felt like a conversation about cars, and we ended up with a great deal. We plan to drive the Mitsubishi Mirage SE until the wheels fall off. But it’s amazing to know that Scott and the team will have our backs for the ride. Thank you for the experience and thank you for not being the typical car salespeople! More
Other Employees Tagged: Scott Fickert, Domingo Arroyo, Jesse Quiroz
March 12, 2024
Scott was very nice and helpful, he answered every question that he was asked and helped clarify things. question that he was asked and helped clarify things. More
Other Employees Tagged: Scott Fickert, Scott Groseclose
February 29, 2024
I received the most courteous welcome and my whole overall experience was excellent. My salesperson Scott Fickert was outstanding and a total pleasure. I felt very safe and confident during my time overall experience was excellent. My salesperson Scott Fickert was outstanding and a total pleasure. I felt very safe and confident during my time spent with him. He worked very hard to give me the best offer and to leave confident that I had made the right decision in choosing Don Herring Mitsubishi. I was treated like a valued client from the minute I entered their building. Scott made the experience personal rather than treating me as just another person interested in a new vehicle. His personality shines through his commitment to Mitsubishi but at the same time to realise his customer receives the best possible outcome of their visit to his showroom. His follow-up in the days after I went home with my new car made me feel that Mitsubishi/Don Herring/Scott wanted my decision to purchase a new car to be a memorable and safe buying experience. I'm sure all the sales personnel are as committed but having the luck to have Scott was a bonus as far as I am concerned. Making such a serious commitment as a new car was enhanced but his caring, professional, fun personality. I am so happy from start to finish with my decision to choose Don Herring North Mitsubishi. I was helped to make this decision with my telephone conversations from the UK in anticipation of needing to find a dealership that had a caring ethos rather that just concerned with selling/repairing vehicles. More
Other Employees Tagged: Scott Fickert, Domingo Arroyo
December 05, 2023
Scott went above and beyond to make sure I received the vehicle I wanted. Scott is very professional. vehicle I wanted. Scott is very professional. More
Other Employees Tagged: Scott Fickert, Domingo Arroyo
November 16, 2023
Great service , very friendly staff . Scott and Brett were awesome . Thanks guys and many Blessings ! Scott and Brett were awesome . Thanks guys and many Blessings ! More
Other Employees Tagged: Scott Fickert, Carlos Cerda, Domingo Arroyo
November 07, 2023
Scott was the best salesman. We never felt forced during the buying process. I felt like he really cared for us as a customer and did his best to meet our budget. We never felt forced during the buying process. I felt like he really cared for us as a customer and did his best to meet our budget. More
Other Employees Tagged: Scott Fickert, Domingo Arroyo
September 24, 2023
My sales rep Jesse Q was awesome. And patient. Sales manager Brett put up with me as well. And patient. Sales manager Brett put up with me as well. More
Other Employees Tagged: Domingo Arroyo , Jesse Quiroz
July 20, 2023
Came in looking to trade my vehicle and Scott and the whole team worked with me and I was able to get into a new vehicle that I’m going to love driving whole team worked with me and I was able to get into a new vehicle that I’m going to love driving More
Other Employees Tagged: Scott Fickert, Shahan Shaikh