Brett Benson
Brett Benson at Grand Prairie Ford
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Brett Benson

Delivery/Trade Coordinator

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

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4.9
86 Reviews

Languages Spoken

English English

4.9

86 Reviews

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86 Reviews of Brett Benson

November 24, 2024

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Grand Prairie ford the great dealer ship in Dallas. Great place to buy new car and got best price on town More

by michael ma
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Recommend Dealer
Yes

November 24, 2024

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The best dealer ship in dallas. all car less price than all other dealer ship.stop by and check it out More

by michael ma
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Recommend Dealer
Yes

November 17, 2024

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Good people who are responsive to customer needs. I have dealt with Eric Guzman in past and did not hesitate to work with him again. Good selection of used vehicles. More

by RAYGBUSH
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Recommend Dealer
Yes
Nov 20, 2024

Grand Prairie Ford responded

Thank you for your feedback! We're thrilled to hear that you’ve had such a positive experience working with Eric in the past and that you felt confident returning. It's great to know that our team was responsive to your needs and that you found a good selection of used vehicles. We appreciate your continued trust and look forward to assisting you again in the future!

November 17, 2024

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The dealership had some very kind and helpful people to assist me with find the vehicle I wanted. Thank you to Scott Smith I love my Bronco! More

by alicia.vaughn2010
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Recommend Dealer
Yes

Other Employees Tagged: Scott Smith

Nov 20, 2024

Grand Prairie Ford responded

Alicia, thanks for your wonderful review! We're thrilled to hear that Scott and our team made your car-buying experience enjoyable. Enjoy your new Bronco, and we look forward to assisting you again in the future!

November 15, 2024

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Good customer service , Juan Flores was great and helpful , well infory and knowledgeable about the van More

by fmc525
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Recommend Dealer
Yes

Other Employees Tagged: Brenda Rosas , Jose flores

Nov 18, 2024

Grand Prairie Ford responded

Thank you for your wonderful review! We're so glad to hear that Juan provided you with great service and was knowledgeable about the van. We truly appreciate your feedback and look forward to assisting you again in the future!

November 14, 2024

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Excellent experience dealing with this dealership. Employees were professional, knowledgeable, and personable! I was happy with the deal and believe I was treated fairly. Do Young Kim did an exceptio More

by flyfisherman56
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Recommend Dealer
Yes

Other Employees Tagged: Romello Benton, Brenda Rosas , Do Young Kim

Nov 15, 2024

Grand Prairie Ford responded

Thank you for sharing your wonderful feedback! We’re so pleased to hear that your experience with us was excellent and that our team provided you with professional, knowledgeable, and personable service. We pride ourselves on treating our customers fairly and ensuring they feel valued. We’re thrilled that you had a positive experience and look forward to assisting you again in the future!

November 09, 2024

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Good place to do business. Welcoming and courteous staff. Free to talk to and ready to explain any concerns. More

by Markson
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Recommend Dealer
Yes
Nov 11, 2024

Grand Prairie Ford responded

Thank you for sharing your positive experience! We're thrilled to hear that you felt welcomed and well taken care of by our courteous staff. We pride ourselves on providing clear communication and addressing any concerns. We look forward to serving you again in the future!

November 08, 2024

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There was extremely poor communication. I started the purchase of a car, and it was not ready to take home. When I asked for them to follow up the next day on when it would be ready. No More

by jolynn1
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Recommend Dealer
No

Other Employees Tagged: Isaac, Teresa, and Jason

Nov 11, 2024

Grand Prairie Ford responded

We sincerely apologize for the poor communication and the frustration you experienced during the purchase process. This is not the level of service we aim to provide, and we understand your disappointment. To resolve this matter, please reach out to Maricela Vera at Mvera01@vtaig.com, and she will work to address your concerns and ensure that this does not happen again. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust.

November 03, 2024

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Salesman did not communicate well during the deal. He went back and forth to his ‘manager’ more times than were necessary. It was infruriating! More

by jolynn1
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Recommend Dealer
No

Other Employees Tagged: Isaac, Jason, Clarence, and Teresa

Nov 08, 2024

Grand Prairie Ford responded

Thank you for taking the time to share your experience. We apologize for the frustration you encountered due to the lack of communication during your deal. It’s important to us that our customers feel informed and valued throughout the purchasing process. To address your concerns directly, we encourage you to contact Maricela Vera at Mvera01@vtaig.com. She is dedicated to improving our customer service and would appreciate the opportunity to discuss your experience further. Thank you for bringing this to our attention, and we hope to resolve this for you.

November 01, 2024

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Good team. Ready to sell! Felt very welcomed. Definitely will be back for my next purchase! More

by joeltrevino092391
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Recommend Dealer
Yes

Other Employees Tagged: Braylon Boudreaux , Jose Pacheco

Nov 04, 2024

Grand Prairie Ford responded

Thank you for your fantastic feedback! We're so glad to hear that our team made you feel welcomed and ready to assist you. We look forward to helping you with your next purchase! Safe travels until then!

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