Brett Benson
Brett Benson at Grand Prairie Ford

Brett Benson

Delivery/Trade Coordinator

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

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4.9
180 Reviews

Languages Spoken

English English

4.9

180 Reviews

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180 Reviews of Brett Benson

July 29, 2025

Dealership Rating
Employee Rating

Great personnel and stress free experience. This was my 3rd vehicle purchase. Great selection of Trucks More

by GERRYJ09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Elizondo, Ron Smith

Jul 30, 2025

Grand Prairie Ford responded

Thank you immensely for sharing your wonderful experience with us. We are delighted to hear that our team provided you with exceptional service and made your vehicle purchase completely hassle-free. It means so much to know that you found our staff to be outstanding and that we could offer you an excellent variety of trucks to choose from. Your trust in returning to Grand Prairie Ford for your third vehicle purchase truly demonstrates the quality of service we strive to deliver every day. We appreciate your loyalty and look forward to serving you again in the future.

July 29, 2025

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Great dealership! They’re were all very welcoming and nice. Very good with inventory and good car selection. More

by jimst.clair22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz, Ron Smith

Jul 30, 2025

Grand Prairie Ford responded

Thank you immensely for taking the time to share your positive experience! We are delighted to hear that our team made you feel welcome and provided excellent service. It means so much to know that you found our staff to be friendly and that you were impressed with our vehicle inventory and selection. Your kind words about our dealership truly make our day. We appreciate your business and look forward to serving you again in the future.

July 29, 2025

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Jackie was a good salesman. Went ion for an oil change on my old truck came out with a new one. Best experience at a dealership.I would recommend this place to all my family and More

by valadezvictor37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 31, 2025

Grand Prairie Ford responded

Thank you immensely for sharing your positive experience with Jackie. We are thrilled to hear that you had a great time and felt like part of the family. Your recommendation means a lot to us!

July 29, 2025

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Employee Rating

Jackie was a good salesman, I went in for an oil change on my old truck , come out with a new truck. Respectful on time and answer all my questions fast ! Best experience at a dealership. I would recommend More

by valadezvictor37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 31, 2025

Grand Prairie Ford responded

Thank you immensely for sharing your positive experience with Jackie. We are thrilled to hear that you had a great time and felt like part of the family. Your recommendation means a lot to us!

July 27, 2025

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Everyone is very friendly and all the time offering drinks .every clean and nice place. More

by mz.abarca30.ad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Rodriguez

Jul 30, 2025

Grand Prairie Ford responded

We are overjoyed to hear about your wonderful experience with our team. It means so much to know that our staff made you feel welcome with their warm hospitality and attentive service. We take great pride in maintaining a clean and comfortable environment for all our customers. Your kind words about the friendly atmosphere and quality of our facility truly brighten our day. Thank you for taking the time to share your positive experience - it helps us continue delivering the exceptional service that our customers deserve.

July 21, 2025

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Great dealership very friendly was in and out under a few hours would recommend to anyone More

by Evildead6634
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 23, 2025

Grand Prairie Ford responded

Thank you for taking the time to share your wonderful experience. We are delighted to hear that you found our team to be welcoming and that your visit was efficient. It means a great deal to us that you would recommend our services to others. We appreciate your business and look forward to serving you again in the future.

July 20, 2025

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Phenomenal value and extremely professional staff through the whole experience. I would recommend Grand Prarie Ford to anyone. More

by Quint
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 23, 2025

Grand Prairie Ford responded

Thank you for sharing your wonderful experience with us, Quint! We are thrilled to hear that you found exceptional value and appreciated the professionalism of our team throughout your entire visit. Your recommendation means the world to us at Grand Prairie Ford. We take great pride in providing outstanding service and ensuring every customer feels valued. It was our pleasure to serve you, and we look forward to helping you with all your automotive needs in the future.

July 14, 2025

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Employee Rating

"If you purchase the MPP Warranty they will drop your interest rate by 3 points" Hope you don't fall for their scam in financing. Now I have to go to the trouble of canning that MPP no good for nothing More

by TrippleR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 14, 2025

TrippleR responded

Bad tire and wheel passenger rear (been curbed) wheel will have to be replaced missing floor mats missing luggage hide shade mssing cargo net needs new wiper blades squeaking Rear tailight was busted no inspection on body (front bumper and rear bumper) lots of damage Torn armrest on both rear passenger seats holes in the back of the rear passenger seats trim missing on AC vents Forced to buy a warranty I did not clearly want in the finance department Sales manager was very ugly to me over the phone and told me just to return the vehicle with the busted tail light lens and no floor mats and torn seats.

Jul 14, 2025

TrippleR responded

Asked for a copy of the Car Fax and was just flashed at me and no one has sent that copy to me by email. Stay Away!!!!!

Jul 14, 2025

TrippleR responded

Paid 35K for a car that was listed as $24,663.00 asked to put down $500 on my card to hold the car they took $1K out of my checking account and they show 35K on the paperwork with a 5K down payment for a total of $30K. OMG they will rip you off!!

July 07, 2025

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Everyone at Grand Prairie Ford took excellent care of me from the time I entered the lot until the time I left with my new vehicle. More

by careytucker3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem, Braylon Boudreaux , Jesse Five Stars

Jul 15, 2025

Grand Prairie Ford responded

Thank you for sharing your wonderful experience with us! We are thrilled to hear that our entire team provided excellent care throughout your visit and made your vehicle purchase such a positive experience. From our sales team on the lot to everyone who helped finalize your new vehicle, we take great pride in ensuring every customer feels valued and well-cared for. Your feedback means so much to us and reinforces our commitment to delivering outstanding service. We hope you love your new vehicle and look forward to serving you again in the future!

July 06, 2025

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Employee Rating

The salesperson Brenda was very helpful, not overly pushy when it came to trying to sell me my used vehicle. Answered my questions even gave me a couple hours outside of the dealership to make a decision whi More

by c1yarbro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 15, 2025

Grand Prairie Ford responded

Thank you for taking the time to share your positive experience with us. We are delighted to hear that Brenda provided you with helpful service without being overly pushy during your vehicle purchase process. It sounds like she took the time to answer your questions thoroughly and respected your need to make a thoughtful decision by giving you the space you needed. We appreciate your recognition of her approach and are thrilled that you chose to come back and complete your purchase with us. Your feedback helps us continue to provide quality service to all our customers.

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