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Bret Hines
Bret Hines at Rallye BMW
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Bret Hines

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.8
570 Reviews

Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.

4.8

570 Reviews

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570 Reviews of Bret Hines

September 25, 2024

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Employee Rating

Excellent courteous professional. Very happy with staff and facility. Would recommend. Close bye though I didn’t purchase car there. More

by owen731
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Yes
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Sep 26, 2024

Rallye BMW responded

Thank you for the positive feedback! We're glad to hear that our staff and facility at Rallye BMW left a great impression. We appreciate your recommendation!

September 25, 2024

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Brandon and the entire staff at Rallye are incredibly professional, attentive, easy to work with and do a wonderful job. More

by Kmnicholson22@gmail.com
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

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Sep 26, 2024

Rallye BMW responded

Thank you for the kind words! We're delighted to hear that Brandon and our Rallye BMW team provided such a professional and attentive experience. We appreciate your support!

September 23, 2024

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Bret was pleasant and professional. I admire his attentiveness, efficiency, and hard work. I really appreciate when he called me with updates. More

by MENESSAG084
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Yes
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Sep 24, 2024

Rallye BMW responded

Thank you for the kind words! We're delighted to hear that Bret's professionalism and attentiveness made your experience at Rallye BMW a positive one. We appreciate your feedback and look forward to serving you again in the future!

September 20, 2024

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Mr Bret was very professional and accommodating! I left very satisfied and service was excellent from the start to finish. Thank you Mr Bret and BMW More

by get2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Scott Robinson, Frank Trotta, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino, Kevin Juman

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Sep 20, 2024

Rallye BMW responded

We're delighted to hear that Mr. Bret provided such professional and accommodating service at Rallye BMW! Thank you for sharing your positive experience with us, and we hope you enjoy your new vehicle!

September 14, 2024

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Rallye is great — very professional and courteous all the time. Chris is also super responsive and knowledgeable. More

by MCABALLES
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Darren Thomsen, Christopher Williams, Cosmo Laurino

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Sep 16, 2024

Rallye BMW responded

Thank you for the kind words! We're glad to hear Chris and our team at Rallye BMW provided a professional and courteous experience. We appreciate your support!

September 12, 2024

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We had good service for three of our BMW. Each time we ware satisfied after our car serviced More

by limingjun964
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Scott Robinson, Frank Trotta, Brandon Tibbals

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Sep 12, 2024

Rallye BMW responded

Thank you for leaving Rallye BMW a five-star review! We are glad that you are continuously satisfied with our services. Until next time!

September 08, 2024

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Always responsive to my needs. Courteous, timely and complete service. Make appropriate suggestions to maintain my vehicle. More

by ltc96
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Recommend Dealer
Yes
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Sep 10, 2024

Rallye BMW responded

Thank you for the kind words! We're glad to hear that our team at Rallye BMW has been responsive and helpful in maintaining your vehicle. We appreciate your support!

September 05, 2024

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Service is great, just need to add some snack s like bagels and muffins ext thank you .😊👍 More

by JACKIECHINAPEN
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Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Scott Robinson, Frank Trotta, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino, Kevin Juman

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Sep 06, 2024

Rallye BMW responded

Thank you for choosing Rallye BMW, Jackie! We love to hear you had a great experience with our service team.

September 05, 2024

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I like them will be back when I need a new car probably next wear More

by abdew1
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Recommend Dealer
Yes
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Sep 06, 2024

Rallye BMW responded

Abdew1, thank you for trusting Rallye BMW with your business!

August 06, 2024

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Rallye BMW provides the absolute best quality of service in both sales and service. They are quick, efficient, and fair in all that they do. More

by Ama
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Blanco, Carol Clark-Muniz, Adam Romano, Frank Trotta, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino, Kevin Juman

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Aug 06, 2024

Rallye BMW responded

Thank you for sharing your positive experience! We're delighted to hear that our team at Rallye BMW met your expectations in both sales and service. We appreciate the support!

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