Brenton Metzler

I recently purchased a 2018 Chevy Suburban from Toyota McDonald, and the experience was fantastic! The team was super helpful, knowledgeable, and made the whole process smooth and stress-free. I truly fel McDonald, and the experience was fantastic! The team was super helpful, knowledgeable, and made the whole process smooth and stress-free. I truly felt supported from start to finish. I would highly recommend them to anyone looking for a great vehicle and excellent customer service! More

by ellisjamesfosters Verified Customer Verified Customer

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I didn't want to take out a second mortgage on the house, but that's what it felt like for just coming in to get my Tacoma serviced and then replacing the spark plugs. I understand the making money part of t but that's what it felt like for just coming in to get my Tacoma serviced and then replacing the spark plugs. I understand the making money part of this, but gouging is a whole different animal. So, I won't be coming back for any services from your dealer. I've been a loyal Toyota person for many years, and felt that I got screwed!!! More

by stevenfrey22 Verified Customer Verified Customer

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It was a great experience! Appreciate all the attention and details from Brenten, and also Andi and Travis were wonderful as well. AND, the pick up and delivery back of my NE Appreciate all the attention and details from Brenten, and also Andi and Travis were wonderful as well. AND, the pick up and delivery back of my NEW CAR after work was done was amazing! Thank you all! More

by buffmom81 Verified Customer Verified Customer

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Very easy to work with. Brenton was very helpful answering all our questions about our 2025 Grand Highlander Hybrid. Brenton was very helpful answering all our questions about our 2025 Grand Highlander Hybrid. More

by rocky24 Verified Customer Verified Customer

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The staff at McDonald Toyota treat you well. They are customer service driven. Thanks for helping us add another Toyota to our family. They are customer service driven. Thanks for helping us add another Toyota to our family. More

by Susan Clough Verified Customer Verified Customer

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the service was good - the inside of my car on the seats was dirt when I got in don't know if someone set down with dirty pants or what. The service gal got my car mixed up with someone else's and I though was dirt when I got in don't know if someone set down with dirty pants or what. The service gal got my car mixed up with someone else's and I thought I had to have two more things done than I expected but it was the wrong car. More

by hamconnie22 Verified Customer Verified Customer

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Always a pleasure visiting McDonald Toyota Great staff always available to answer my questions. Highly recommended. always available to answer my questions. Highly recommended. More

by Mike D Verified Customer Verified Customer

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I paid them to install a towing hitch with a 2" receiver, a 7 pin connector cable, and a brake controller. They put a towing hitch with a 1.5" receiver, 4 pin connector and no brake controller. I let them a 7 pin connector cable, and a brake controller. They put a towing hitch with a 1.5" receiver, 4 pin connector and no brake controller. I let them know they made a mistake, and they apologized and sent a driver from Fort Morgan to Fort Collins to pick up my van bring it back to their dealership shop and fix it. They kept it over night. The next day they changed their mind and sent it back without fixing it saying they would lose money. When I asked them to either refund me or fix it, they instead tried to convince me it would be fine to tow a 2,500lb pop up camper trailer that weighs more than 50% of the 4,600 lb van without trailer brakes. They would rather steal from me and put my family in danger than do the right thing. 0/10 don't trust them. More

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I really enjoyed our salesman. Why do I have to have 15 words? That's just silly Why do I have to have 15 words? That's just silly More

by Philcaroldailey Verified Customer Verified Customer

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Great experience - Brenton was awesome salesman, so happy I chose this dealership for car purchase. My visits to the service department so far have also been great. I chose this dealership for car purchase. My visits to the service department so far have also been great. More

by elingo Verified Customer Verified Customer

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